Atlassian Guard

I would like to switch out our Organisation Admin to my account as my org admin has left the company. I do not have access to both the account and email. How can I switch out? Please help. 

• identity-manager

Hello, help me please to create an account in fl.adquantumdesign.com!

• identity-manager

Hi,   We have a case where existing users keep inviting new users from the company to the application. Now even though we have SCIM enabled the users register via the manual method and are out...

• identity-manager

アトラシアンより、 「​サ​イ​ト​管​理​者」​確​認​の​お​願​い ​こ​の​変​更​に​伴​い、​サ​イ​ト​管​理​者​の​権​限​し​か​持​た​な​い​ユ​ー​ザ​ー​は、​ユ​ー​ザ​ー​の​管​理​を​行​え​な​く​な​り​ま​す。​ というメールが来たため、新たに組織の管理者を追加しようと考えましたが、表題の通り、組織の管理者が既に退職しており、パスワードも不明なため...

• identity-manager

When we setup SSO we set azure to use the users email. We have now realised that we should have used UPN. Some of our users have different domain names for their email to the UPN. If I change SSO to...

• cloud
• identity-manager

Hello - I'm looking to use Atlassian Access to configure SAML for my Atlassian org. It's several years old so it does not have authentication policies. I see that there's a "workaround" detailed &nb...

• identity-manager
• authentication
• moderators

RESOLVED - thanks! We had Atlassian set up to sync from our Google directory before Atlassian Access was a product. Now that we have Atlassian Access I would like to set up user provisioning prope...

• identity-manager

Hello - I'm looking to use Atlassian Access to configure SAML for my Atlassian org. It's several years old so it does not have authentication policies. I see that there's a "workaround" detailed at ...

• cloud
• identity-manager

Dears,  I've created a new user on Jira before the user activate his email address. However, the user is not receiving an invitation letter and he cannot access Jira in any way.  Note tha...

• identity-manager

Our company has just acquired licenses for Confluence, Bitbucket, Jira, and Access, however when we synchronized the Domain "XXX" many users who already used "TRELLO FREE" appeared, we do not want to...

• access
• identity-manager
• trello

Hello, I have an issue, I sent an invitation to our customer. He carefully checked his mailbox, however he didn't receive an invite. May I ask you for a help? 

• identity-manager

Trying to delete an account of a former employee but I am receiving the following message   This account is related to active accounts that are set to AUTO-RENEW This account is the primary ...

• cloud
• identity-manager

We currently have two JIRA instances and Atlassian Access. We currently own the company domain. We have verified the Production URL in our environment but cant verify the Test one.  Do we need ...

• identity-manager
• jira-software-cloud

Hello All, Am pretty new to Jira, exploring various options. I'm currently using Jira ticket to track issues and raise new tickets for developments. I would like to have a ticket id without hyphens ...

• identity-manager

Hello - I am the site admin for my instance of about 2000 users, and I can not figure out how to change the email address of any user including mine.  I find it in ID.Atlassian.com but it says i...

• atl-rvw
• cloud
• identity-manager
• jira-software
• jira-software-cloud
• +1 more tag...

Hi there, we need to update 150+ user email addresses. Using User Management REST API should do the work. Reading them out is no problem at all. Changing / writing them turns out to be a task. ...

• identity-manager

Need assistance to determine if the Insurity BREEZE product will allow an insured to have a policy without an associated AGENCY.   Can we process a policy as DIRECT Business ? Would like to rem...

• identity-manager

• identity-manager

I just activated Atlassian Access trial for my org, verified the domain and looking to configure Authentication policies.  However, I cannot find this link at admin.atlassian.com -> Security ...

• cloud
• identity-manager

Hi,  My company manage multiple organizations and each has different products. The main organization has Jira and Confluence sites (we claim the domain for this organization) and a separate org...

• access
• identity-manager

Hi, In my orgnazation the two-factor authenticacion is enforced for all users, I use a smartphone with an authentication App for this, but I've to change the two-factor authentication device by a ne...

• identity-manager

I understand you cannot share the information, but is there a way we can find the information without opening a ticket?

We manage 9 different school districts and they each have their own GSuite domains.  Our on prem Jira Service Desk allows for all of those accounts to access the server.  We are testing the...

• cloud
• identity-manager
• jira-service-management

HI Guys,   I need to get back dated receipts for Atlassian. any tips please?   Cheers, Chantelle

• identity-manager

I'm new to Access and I'm trying to set up SAML to authenticate against my Keycloak server. When I try to add the SAML configuration it asks for my public x509 certificate. I got this from K...

• cloud
• identity-manager