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Atlassian Guard
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Trying to delete an account of a former employee but I am receiving the following message This account is related to active accounts that are set to AUTO-RENEW This account is the primary ...
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We currently have two JIRA instances and Atlassian Access. We currently own the company domain. We have verified the Production URL in our environment but cant verify the Test one. Do we need ...
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Hello All, Am pretty new to Jira, exploring various options. I'm currently using Jira ticket to track issues and raise new tickets for developments. I would like to have a ticket id without hyphens ...
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Hello - I am the site admin for my instance of about 2000 users, and I can not figure out how to change the email address of any user including mine. I find it in ID.Atlassian.com but it says i...
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Hi there, we need to update 150+ user email addresses. Using User Management REST API should do the work. Reading them out is no problem at all. Changing / writing them turns out to be a task. ...
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Need assistance to determine if the Insurity BREEZE product will allow an insured to have a policy without an associated AGENCY. Can we process a policy as DIRECT Business ? Would like to rem...
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I just activated Atlassian Access trial for my org, verified the domain and looking to configure Authentication policies. However, I cannot find this link at admin.atlassian.com -> Security ...
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Hi, My company manage multiple organizations and each has different products. The main organization has Jira and Confluence sites (we claim the domain for this organization) and a separate org...
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Hi, In my orgnazation the two-factor authenticacion is enforced for all users, I use a smartphone with an authentication App for this, but I've to change the two-factor authentication device by a ne...
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I understand you cannot share the information, but is there a way we can find the information without opening a ticket?
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We manage 9 different school districts and they each have their own GSuite domains. Our on prem Jira Service Desk allows for all of those accounts to access the server. We are testing the...
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HI Guys, I need to get back dated receipts for Atlassian. any tips please? Cheers, Chantelle
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I'm new to Access and I'm trying to set up SAML to authenticate against my Keycloak server. When I try to add the SAML configuration it asks for my public x509 certificate. I got this from K...
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My initial email was set up incorrectly and I cannot receive verifications. Where can I update this?
There is an alphabet missing from my email from when it was set up and I am not receiving the verification email(s). Where and how can I correct this?
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I'd like to ask about licensing and pricing of Confluence, JIRA software and Atlasian access. Our goal is to set up cloud solution for our company with : - up to 50 users (included bellow mentioned...
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I changed jobs recently and now have an Atlassian community account for both jobs. Is there a way for me to keep my progress and history from my last job and apply it to my new job? For instance, thi...
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Dear Support, I was integrated Azure AD in Jira Cloud the synchronization its working, but i have one issue the user password not synchronizated. Thanks for your help.
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Hi, I had a problem in this topic, as well. I have an Azure trial subscription, with AD and DNS zone to have ability modify DNS records. I pasted in the right txt line to records. [Screenshot rem...
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Hello. I have 2 account. One account send invitation email to another. But can not recevie email. Can you check my account
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Hi, Is there an API to export the user list csv as we can export manually from the Insights page under the Security tab of the Admin Console in Atlassian ? https://community.atlassian.com/t5/...
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We have over 3000 people in Google directory with auto provisioning turned on. Atlassian access has only 2257 users. Majority of the users are Jira service desk customers, not agents - employees who ...
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How to migrate from personal email address to a Gsuite organization account with all exisitng issues
We were distributed individuals working on some projects with our personal email addresses. Now we have our organization email addresses using GSuite and we want to migrate our users and data belongi...
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I don't know.
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from where can i get jira base url and unique id and confluence base url to submit it with okta
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