Atlassian Guard

I am trying Atlassian Access, and I have set up SAML SSO. I would like to modify "Idle session duration", but the only one option "30 days" is available in any auth policies including the default "A...

• cloud
• identity-manager

How do I set up SSO for customers via Azure?  Can I create atlassian accounts automatically via SCIM and then have the SSO via Azure AD?

Hello, We purchased the JSM, Confluence cloud and has started using Atlassian Access (Free) for now, but I want to know how to set this for SSO, Azure AD integration with our company? Please share t...

• atlassian-guard
• cloud
• identity-manager
• saml
• sso

Hi My Organization wants to set up SSO using Atlassian Access and we verified our company domain via DNS a while ago. A couple of weeks back the TXT entry was accidentally removed from our DNS doma...

• identity-manager

I followed the documentation of atlassian ( https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/ ) and also the one from microsoft (https://docs.microsoft.com/e...

• cloud
• identity-manager

Hello Community! We are setting up a new Helpdesk and Knowledge Base for our business and we are sold on Jira Service Management and Confluence, so I set up Azure SSO (SAML) with Atlassian Access....

• cloud
• identity-manager

Hi, I would like to remove the original Site- and Org-Admin. I read, that I have to ask this question here. Is this right?   Thanks, christoph

• administration
• identity-manager
• organization

Hi, not sure if I have got the wrong end of the stick here. I have set up SAML on our Azure AD and gone through the setup with Jira. My understanding was that 'customers' would be able to raise tic...

• cloud
• identity-manager

https://smartthings.atlassian.net/browse/IT-3928   Please check the above request and give me a permission.

• identity-manager

We are having problems entering the TRELLO platform with the account [Removed by Moderators] It seems that it is a valid account, but we do not have the password and the emails to reset it do not r...

• identity-manager

We are trying to anonymize a user using the following REST API endpoint but getting a 404 error. Look like the service isn't available for JIRA Cloud?   https://mycompanydomain/rest/api/2/user...

• cloud
• identity-manager
• jira-software
• jira-software-cloud

I just created a free account but not able to delete it. could you please delete my account . Its very hard to delete even this is free acount.

• identity-manager

hello i would like to know the cost of  Atlassian Access + Jira Service Management we are a small company with 4 agents/it members and about 100-150 users also if anyone know if the tri...

• cloud
• identity-manager

Have started a trial license of Atlassian Access, which is not showing our other subscribed products. The users of our site which use these products are shown though.

• cloud
• identity-manager

Hi,  I need to configure a Jira Service Management in the Cloud where there are two groups of agents. Some login against their own Microsoft 365 tenants and the other against their Google accou...

• atlassian-guard
• cloud
• identity-manager
• jira-service-management

Can we connect Atlassian Cloud to GSuite for user provisioning but using Okta for SSO?   If yes, how can we do it? Currently, our org is connected to GSuite and in order to set up the SSO, Atl...

• cloud
• identity-manager

Hi all, after finally finding the place to create an organizational API Key ( took a while ), I'm now trying to authenticate towards the endpoint 'https://api.atlassian.com/admin/v1/orgs' but I'...

• atlassian-guard
• identity-manager
• rest-api

Hi there,  Currently people within our organisation are using a free license for Trello with their company email address. Besides those free licenses, we are using payed licenses for Jira.&nbsp...

• atlassian-guard
• identity-manager
• trello

I want to change the owner of the organization as I want to close the email of organization owner because it was one of my team member 

Hi there,   I seem to be listed as an admin everywhere I can see but I try to do certain things and get denied and told to ask my admin for access, what am I missing in the set up?   Ex...

• identity-manager

Hi! I am currently working on integrating Okta SSO and User provisioning with Atlassian Access. I currently have a couple hundred existing users and  I am trying to import those into Okta so I c...

• identity-manager

My account geertpeter@onyx.be is both Site admin as well as Organisation admin. When I try to re-enable a disabled account (Meesw), it says "This user's Atlassian account has been disabled. Contact...

• identity-manager

Hi, We are using bitbucket & jira for our organisation. We have different users which need to access jira and bitbucket. If I want to enable SSO for my organisation, can I configure it such that...

• identity-manager
• sso

Quando tento cadastrar mais de dois usuários na minha conta, recebo a mensagem "Algo deu errado". Como proceder?

• identity-manager
• jira-service-desk-cloud
• jira-service-management

Good afternoon, I would like to know how it is based on Access charges, I want to use it to get 5,000 users from a specific domain, so I know how much it will cost, I am based on the total user that ...

• identity-manager