Atlassian Guard

There is an alphabet missing from my email from when it was set up and I am not receiving the verification email(s). Where and how can I correct this?

• cloud
• confluence
• confluence-cloud
• identity-manager

I'd like to ask about licensing and pricing of Confluence, JIRA software and Atlasian access. Our goal is to set up cloud solution for our company with : - up to 50 users (included bellow mentioned...

• confluence
• cost
• identity-manager
• jira-software
• licence

I changed jobs recently and now have an Atlassian community account for both jobs. Is there a way for me to keep my progress and history from my last job and apply it to my new job? For instance, thi...

• cloud
• identity-manager
• user-management

Dear Support,   I was integrated Azure AD in Jira Cloud the synchronization its working, but i have one issue the user password not synchronizated. Thanks for your help.

• cloud
• identity-manager
• jira-cloud
• jira-software
• jira-software-cloud

Hi, I had a problem in this topic, as well. I have an Azure trial subscription, with AD and DNS zone to have ability modify DNS records. I pasted in the right txt line to records. [Screenshot rem...

Hello.    I have 2 account. One account send invitation email to another.  But can not recevie email.    Can you check my account

• identity-manager

Hi, Is there an API to export the user list csv as we can export manually from the Insights page under the Security tab of the Admin Console in Atlassian ? https://community.atlassian.com/t5/...

• identity-manager
• rest-api

We have over 3000 people in Google directory with auto provisioning turned on. Atlassian access has only 2257 users. Majority of the users are Jira service desk customers, not agents - employees who ...

• cloud
• identity-manager

We were distributed individuals working on some projects with our personal email addresses. Now we have our organization email addresses using GSuite and we want to migrate our users and data belongi...

• identity-manager

I don't know.

• billing
• identity-manager

from where can i get jira base url and unique id and confluence base url to submit it with okta  

• cloud
• identity-manager

Hello Community I would like to change the 'E-Mail' of an account which I have created for my enterprise work. After leaving this company I would like to merge this enterprise account with my privat...

• identity-manager

Need to map or migrate Jira users from organisation a to organisation b and both organisation use different domains

• cloud
• identity-manager
• jira-software
• jira-software-cloud

I'm trying to prepare my organization for use of Atlassian tools.  One thing we are struggling with is how to authenticate.     Let's say I start with the default user creation ...

• cloud
• identity-manager
• jira-software
• jira-software-cloud

Over the weekend one of our accounts was disabled. We are unable to reactivate them. I have tried to reactivate them from Managed Accounts and the option is grey I have checked that the accou...

• atlassian-guard
• cloud
• identity-manager

The group push feature was working fine before. However, during the renewal of license with Atlasssian, the Atlassian Access was turned off ( accidentally by Atlassian) disabling SSO and API Integrat...

• identity-manager

I am attempting to follow the direction to verify the ownership of a domain. I am a Site administrator and using the following link as directions.  https://confluence.atlassian.com/cloud/verify...

• cloud
• identity-manager
• jira-service-management

Good afternoon, When I am trying to access to my company Jira Cloud, it appears this message: We have configured the SAML with Azure AD following these instructions: https://docs.microsoft...

• cloud
• identity-manager
• jira-software
• jira-software-cloud

Hi,   We are now completely locked out of Atlassian cloud - no one can login & it appears there is 0 support available from Atlassian, which seems crazy to me.   Domain was verified...

• identity-manager

I have an Organization with a verified domain. I can see list of users on the UI and can fetch the managed accounts from this API :  https://developer.atlassian.com/cloud/admin/organization/re...

• administration
• confluence-administration
• identity-manager
• rest-api

I have an Invitation Pending for a user that I would like to Revoke Access for, however; the option to do so is missing... how can I remove this person?

We need to change the Org Admin from one user to another in our business but don't know how to achieve this? Both the current Org Admin and the user this is moving to are Site Admins. Thanks 

Здравствуйте! Подскажите, пожалуйста, как я могу удалить аккаунт. При удалении вижу следующее: https://prnt.sc/vq5ys8. Ознакамливался с подобными вопросами в сообществе, но указанные там ответ...

• identity-manager

When I try to connect my Confluence instance to GSuite I get an error 400: admin_policy_enforced   Searching tells me I need to set up SAML, but that doesn't make sense given Atlassian's docum...

• g-suite
• identity-manager

The Get Organisations API here : https://developer.atlassian.com/cloud/admin/organization/rest/api-group-orgs/#api-orgs-get says it gets a list of organisations. However when we create a API t...

• administration
• identity-manager
• rest-api