Atlassian Guard

My goal is to make our Atlassian Sandbox available to users in Okta.   What would be the impact to our current Production organization?   If we want to authenticate users using only the...

• identity-manager
• okta
• sandbox

I am an Org & Site Admin trying to remove an Org & Site Admin who recently left our company. When I go to admin.atlassian.com, it takes me straight into my organization's settings that start ...

Hi,   I'm trying to verify our domain frauddynamics.com with a html file downloaded from the verify domain site.. But I'm getting an error about The SSL certificate? But it is a valid ssl cert...

• cloud
• identity-manager

社外ドメインからのアクセスについては2 段階認証を検討したいと思います 社内ドメイン：SSO＋2FA（2FAは社外アクセス時のみ） 社外ドメイン：2FA といった設定ができますか。

• cloud
• identity-manager
• jira-software
• jira-software-cloud
• language-ja
• +2 more tags...

I am looking for a way to get internal customers onboarded into our service desk while accessing it via Okta. I've got the Okta piece in place and functioning and Site Access settings I have it set t...

• cloud
• identity-manager

Hi, I have SAML/SSO working with Azure AD.  I can manually add a user in Azure AD and have them show up as a user in Atlassian.  I'm struggling to do the following: I have two Azure AD gr...

• cloud
• identity-manager
• jira-service-management

Hi, my company changed our email adresses. I did not change it in my Atlassian account. When I now sent a post with my new email account, all my settings from my current account is gone. sso does ...

• identity-manager

Hi,   We are trying to add Atlassian Access for better integration of our SSO service. We gave Atlassian Access a try before and didn't see the immediate benefit on that so we canceled the tr...

• identity-manager

Based on the documentation, it appears that Atlassian Access provides services to integrate organization authentication and user provisioning.   I'm interesting in how authorization is gra...

• identity-manager

I would like to switch out our Organisation Admin to my account as my org admin has left the company. I do not have access to both the account and email. How can I switch out? Please help. 

• identity-manager

Hello, help me please to create an account in fl.adquantumdesign.com!

• identity-manager

Hi,   We have a case where existing users keep inviting new users from the company to the application. Now even though we have SCIM enabled the users register via the manual method and are out...

• identity-manager

アトラシアンより、 「​サ​イ​ト​管​理​者」​確​認​の​お​願​い ​こ​の​変​更​に​伴​い、​サ​イ​ト​管​理​者​の​権​限​し​か​持​た​な​い​ユ​ー​ザ​ー​は、​ユ​ー​ザ​ー​の​管​理​を​行​え​な​く​な​り​ま​す。​ というメールが来たため、新たに組織の管理者を追加しようと考えましたが、表題の通り、組織の管理者が既に退職しており、パスワードも不明なため...

• identity-manager

When we setup SSO we set azure to use the users email. We have now realised that we should have used UPN. Some of our users have different domain names for their email to the UPN. If I change SSO to...

• cloud
• identity-manager

Hello - I'm looking to use Atlassian Access to configure SAML for my Atlassian org. It's several years old so it does not have authentication policies. I see that there's a "workaround" detailed &nb...

• identity-manager
• authentication
• moderators

RESOLVED - thanks! We had Atlassian set up to sync from our Google directory before Atlassian Access was a product. Now that we have Atlassian Access I would like to set up user provisioning prope...

• identity-manager

Hello - I'm looking to use Atlassian Access to configure SAML for my Atlassian org. It's several years old so it does not have authentication policies. I see that there's a "workaround" detailed at ...

• cloud
• identity-manager

Dears,  I've created a new user on Jira before the user activate his email address. However, the user is not receiving an invitation letter and he cannot access Jira in any way.  Note tha...

• identity-manager

Our company has just acquired licenses for Confluence, Bitbucket, Jira, and Access, however when we synchronized the Domain "XXX" many users who already used "TRELLO FREE" appeared, we do not want to...

• access
• identity-manager
• trello

Hello, I have an issue, I sent an invitation to our customer. He carefully checked his mailbox, however he didn't receive an invite. May I ask you for a help? 

• identity-manager

Trying to delete an account of a former employee but I am receiving the following message   This account is related to active accounts that are set to AUTO-RENEW This account is the primary ...

• cloud
• identity-manager

We currently have two JIRA instances and Atlassian Access. We currently own the company domain. We have verified the Production URL in our environment but cant verify the Test one.  Do we need ...

• identity-manager
• jira-software-cloud

Hello All, Am pretty new to Jira, exploring various options. I'm currently using Jira ticket to track issues and raise new tickets for developments. I would like to have a ticket id without hyphens ...

• identity-manager

Hello - I am the site admin for my instance of about 2000 users, and I can not figure out how to change the email address of any user including mine.  I find it in ID.Atlassian.com but it says i...

• atl-rvw
• cloud
• identity-manager
• jira-software
• jira-software-cloud
• +1 more tag...

Hi there, we need to update 150+ user email addresses. Using User Management REST API should do the work. Reading them out is no problem at all. Changing / writing them turns out to be a task. ...

• identity-manager