Hi, Is there a way to set up automatic notifications to team members when the On-Call Schedule is incomplete for the upcoming week? Thanks! Martin
Hi folks I monitor instances by getting SNS notification when ASG scales. Link: https://docs.aws.amazon.com/autoscaling/ec2/userguide/ASGettingNotifications.html Then, I route the...
I would like to know if there is a capability to create ticket in JSD on demand from OpsGenie.
We have AWS cloudwatch sending a SNS notification to the following: https://api.opsgenie.com/v1/json/cloudwatch Is there a way when configuring the alarm in Cloudwatch to also inclu...
I recently had the chance to catch up with @Nick Frandsen, co-founder of Dovetail Studios. Dovetail helps design, build, grow, and invest in technology companies, primarily in Australia and incr...
Hi there, Is there a possibility to let reporters of incidents speak to an on-call agent directly via phone? E.g. There is an incident, Lisa calls the Incident Phone Number and Alex who is on call ...
Hi there, I'm trying to setup rules for an email based integration (Heroku system status). Their emails subjects have the following format: - "[Issue] some text" - incident is opened - "[U...
Hi everyone. I'm new to using API's. When I'm trying to add note to Alert via IPA I'm getting the error: 403 ERROR The request could not be satisfied. This distribution is not configur...
I have a Jira Service Desk integration configured within my OpsGenie instance. When certain jira issues are created, these will create alerts in OpsGenie. In my integration settings, I assign alerts ...
I am passing the standard variables from Solarwinds TriggerActionBody.txt . I'd like to customize the alert to pass volume for disk utilization alerts and reference them in Opsgenie.&...
Hello, I had to install OpsGenie Edge Connector on our test Jira server but when I am trying to submit alert on OpsGenie side, I can't get Jira SD to make ticket from that alert. Communication works...
I have Jira Service desk integrated with Opsgenie. I have an automation rule that when a request type = support and priority = highest is created in JSD, it creates an alert in Opsgenie. ...
Long running incidents go through severity changes before it is ultimately resolved. The priorities might get bumped up in the early stages and then lowered as well. The lowering of prioriti...
Is OpsGenine approved by Fedramp?
Hi Guys I am going to develop a small program using Python. This program will do the following: GUI having User Name and Password When User enter the User Name and Password. The Program w...
Hi :) I hope somebody is using Opsgenie and can help me with the problem. I am trying to set scheduled reports but am failing at it. We have team in two countries with different time zones (one tea...
We’ve released a new version of the Opsgenie Mobile App that includes enhancements already introduced into the web app to empower a collaborative, transparent incident management process. To enjoy th...
not all k8s events are pushed to elasticsearch with the default config from deploy/ directory https://github.com/opsgenie/kubernetes-event-exporter Use case: from a namespace where a container is ...
Hello, I would like to know how it is possible to set the priority using message's attribute in Opsgenie through the integration with AWS through SNS. I have tried the following code: "MessageAttri...
Hi everyone, We have a team of four engineers and I would like to set up alerting as below -All engineers get SMS'd immediately -If not ack'd after X minutes, call on-call engineer -If not ac'd a...
While it is possible to associate an incident with a service, is it possible to have alerts have associated with a service? Associating alerts to just a team solves for associating an alert with peop...
We’ve recently updated the way that users are mapped in the new Slack app for incident management. Before, users were mapped automatically based on their email address. This meant that a user’s email...
Is there a way to publish Who is on call Schedule from Opsgenie to a publically available resource like Confluence. Where other team members can actually see the schedule and contact the concerned p...
Hi there, I have configured both the part of sending alerts by Amazon SNS to opgenie with custom actions and the return from Opsgenie to Amazon SNS when the resolving user clicks on any of the custo...
My team is just getting started with incidents and are currently creating/managing incidents manually. We are mostly wanting them for post-incident analysis and reporting for now. The problem is that...
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