Is there any way to remove [Prometheus]: from Opsgenie Alert Name

[Владимир Назарко]

Hi there, we are using alertmanager --> Opsgenie --> StatusPage scheme in our case and we want to see on the statusPage only Incident name without [Prometheus]: add-in name definition. Our investigation has shown us that it seems like Opsgenie automatically added this to all alerts names

NOW: [Prometheus]: Rabbitmq too many messages in the queue

Appropriate way: Rabbitmq too many messages in the queue

Hopefully, together we will find the answer to this question. Thanks in. advance

[Nick Haller · Accepted solution]

Hi @Владимир Назарко ,

Within the integration's Advanced tab is where you can edit what data parses in the Message field of the alert. 

NOTE - this section is only available on the Standard and Enterprise plans.

By default, the integration adds "[Prometheus]:" into the Message field - but this can be removed or edited with hardcoded data / dynamic fields:

[Владимир Назарко]

Thanks a lot, now everything is working well.

[Matti De Grauwe]

Hi @Nick Nick 

Is this also possible in Jira Service Management? I can't seem to find the option there.