Opsgenie

Hi All, I am trying to create an Opsgenie -> Jira integration via terraform and i was wondering if it is possible to configure these automation rules with terraform as it's shown on the console. I...

• cloud
• jira
• opsgenie

Hi Team, Has anyone used AI/ML Engine alongside OpsGenie  to compare the alerts with past alerts and then leverage RPA tools to automate actions based on past findings  e.g. Everytime w...

• opsgenie

Is there a way to enforce tagging an alert when the oncall person closes it? We are gathering metrics for actionable and non-actionable alerts and asking teams to tag alerts as such while closing. It...

• cloud
• opsgenie

If you are like we are, you have regular maintenance windows for patching, etc at the same time every month.  There is no way to clone scheduled maintenance alert suppression policies in Opsgeni...

• opsgenie
• python
• script

Hi Community We are using OpsGenie as our on-call tool, for distributing alerts from our monitoring systems to our on-call-personel. We don't send everything, as that would create quite a load on o...

• cloud
• opsgenie

Hi, Whenever I try to Add Incident Timeline, I get error 40301. What should I change in the API Key's permission to allow Add Incident Timeline?   Attached are the URL, Header, Body, Response...

• opsgenie

Hello,   I want to use powershell to create an alert. I need powershell to run on a certain VM as I need it to run the backup server. Are we able to do this, and if so, how?   I guess w...

• opsgenie

Hello, I am trying to configure the alert based on its repetition within a desired time period, for example sent the alert notification when it occurs 5 times within 30 minutes, etc. Is it possibl...

• alert
• cloud
• opsgenie

Hello everyone, I am using the postmortem feature in Opsgenie and would like to change the template, or to create a couple of them -  each for different services. As far as I know, you cannot ...

• cloud
• opsgenie
• post-mortem

Hi, I exported my team's schedule to Outlook using the "export with manual URL" option. I'm able to see the calendar, but it doesn't refresh. This was not the case when I exported my personal on-cal...

• cloud
• opsgenie

For reference: https://docs.opsgenie.com/docs/alert-api#add-note-to-alert   The "source" field isn't returned when Notes are queried. The "source" in the parent Alert isn't updated. There...

• api
• cloud
• note
• opsgenie

Hello, I am planning to connect Opsgenie to a Jira Server instance, which works using OEC. My question is if there is any possibility to link the Jira Server issues in Opsgenie within the incidents...

• jira-server
• opsgenie

Hello,    I've configured an SNS topic for when a cloudwatch alarm triggers an "Alarm" state. I can receive the alarm in Opsgenie, but if the alarm state changes to "OK" the opsgenie aler...

• opsgenie

I have tried searching the Community (and Google) for this exact scenario, but have come up blank.  Illustrating an example (names changed for security): One of our OpsGenie alerts periodically...

• jira
• jira-software
• opsgenie

Is there API support use for the OpsGenie free trial version?  I have noticed that when I make an API post call to https://api.opsgenie.com/v2/alerts or https://api.eu.opsgenie.co...

• cloud
• opsgenie

Is there a way to keep / save the filter for Alert Analytics?  Currently it defaults to last 7 days.    For example, would like to have keep it at annual view so that the team can ac...

• cloud
• opsgenie

I'm using the email integration to pick up alerts from some of our systems and am parsing the email using the advanced string processing.  I've managed to parse the alert priority, entity, sourc...

• cloud
• opsgenie

Hi, I'm new on Zabbix and I'm trying to integrate Zabbix to the opsgenie alerts. i need the alerts created by Zabbix in Opsgenie. I'm currently using the 5.0.3 version of Zabbix and I understand, ba...

• integration
• opsgenie
• zabbix

For example if I have the sms and email notification in place. The notification is being sent to these platforms however has failed. Is there a way to notify the same user or another user or generate...

• cloud
• opsgenie

Hi,  My airflow is using SendGrid account to send emails, I’m using it to send emails to my OpsGenie email account but it seems that the emails are blocked somewhere.   My private email...

• cloud
• email
• opsgenie
• sendgrid

I have stumbled into an issue where my team (incident management) receives an alert for an incident from team A and while managing this incident team B also needs to start an incident so they send an...

• cloud
• opsgenie

I can't find it in the documentation, so it seems this isn't a feature at the time of writing, but is there a solution to configure a pincode in the incoming call routing? Use case is that only cust...

• opsgenie

Is it possible to extract list of Alerts with the Priority value per Alert? 

• cloud
• opsgenie

Is it feasible to create a custom report, to show the count of alerts per priority per Team.  Can only see alert per Priority. 

• cloud
• opsgenie

Hello Community,  Need some help in this topic below,  Our use case is receiving monitoring alarams from various monitoring tools via API or Email and we were routing each monitoring aler...

• jira-service-management
• opsgenie