Opsgenie

Hi, We have an API integration with OpsGenie where our system sends alerts to OpsGenie using the AlertAPI. Now, we would like to create custom actions for that alert (e.g. Open in Grafana), etc. Is ...

• cloud
• opsgenie

I have setup integration between Opsgenie and a Salesforce Developer Environment.  I want to retain the ability to open, update, or close an alert/case in 1 environment and it will change the co...

• cloud
• opsgenie
• salesforce

This is however not available through integration with JSM nor on standalone, please help. 

• cloud
• opsgenie

How do I set the Priority for an Alert when creating with Opsgenie bot in MS Teams?

• cloud
• opsgenie

We want to use the Zendesk integration to create Zendesk tickets from Opsgenie alerts but it seems you can not manually create tickets from Zendesk or at least I can not find how. It works to create...

• cloud
• opsgenie
• zendesk

Hello, When I extract the information from the alerts in Opsgenie, I would like to add the "tags" in the generated CSV file. How should I proceed? Thank you Cordially Jean-Pierre KELLER

• cloud

I would like to provide a saved search for my team which shows all alerts which are either currently open, or were closed within the last 24 hours.  Is this possible?  We have all our aler...

• cloud
• opsgenie

Our on call schedule starts at 5PM Central Time / 6 PM Eastern Time and goes until the start of the next business day 7AM Central / 8AM Eastern. One of our team members just started on call, for our ...

• cloud
• opsgenie

Hello, my company uses Salesforce Sales Cloud, with basic Case functionality.  We do not have Service Cloud.  Is it still possible to use the OpsGenie integration, or do we need Service Clo...

• opsgenie

Hi there, The posts I've found relating to this are about a year old. Does anyone know if support for MS Teams is being worked on to be used as a Conference Room? I imagine there are thousands of us...

• ms-teams
• opsgenie
• sla

I did setup service dependencies as document in the docs https://support.atlassian.com/opsgenie/docs/create-a-service-relationship/ but it seems it doesn't add any value to the monitoring! I h...

• opsgenie

Hi  I´m Trying to get the my teams schedule from the API with my Teams Geniekey and get´s an error "Api key is not authorized to access the schedule" as reply I´m able to get who is on ca...

• cloud
• opsgenie

Hi there, I am running prometheus community in k8s using helm, and have my alert rules and alertmanager files as values I pass to helm during upgrade.  As such, I am having difficulty using the...

• cloud
• opsgenie

Hi Team, We have integrated Opsgenie with JSM project and configured alerts & Incidents from Opsgenie to JSM and JSM to Opsgenie but after creating the issue in the JSM project, i am not getting...

• opsgenie

I was getting an invalid value for the key. My bad! Please ignore this!   I'm trying to create an alert using the Java SDK.  I've followed the guide for setting the API key, trying all so...

• cloud
• opsgenie

We're looking for a report that could be automated and sent to our accounts email address on a certain date each month displaying the days engineers have spent "on call" for the last 30 days. Is ther...

• cloud
• opsgenie

Hello! I'm currently trying to integrate logz io and opsgenie to work together. Followed your instructions  here https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-logzio/ . ...

• logz.io
• opsgenie

Hey, we are using Incoming call routing and it's working great, except once in a while we get spam/telemarketers calling - creating alert waking up oncall personnel in the middle of the night - NOT C...

• cloud
• opsgenie

My OS is MIUI Global 11.0.12. I have tried every configuration possible. This is my current configuration:    

• cloud
• opsgenie

I have an Advanced email integration. I want one alert to be created per email conversation. Replies should be added to the alert as Notes. In the "Create Alert" section I'm setting the Alias to the...

• cloud
• email
• integration
• opsgenie

When a splunk alert fires, Opsgenie action is triggered and an alert is created in Opsgenie.  I would like a second splunk alert to close the previously open alert in Opsgenie when it fires. Ho...

• cloud
• opsgenie
• splunk

Bonjour je cherche un logiciel d’astreinte automatique pour notre service médical.  ‘’j’aurai besoin de savoir combien cela coûte et plus d’information que le process.  marine&nbs...

• opsgenie

i followed below article but still not able to generate alerts from check_mk to opsgenie. https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-checkmk/ Kindly help me .

• opsgenie

Is there a way to select a Team in Alert using Jira Service Management  integration and custom field in original service request? I can configure a separate web hook for each team but it l...

• opsgenie

We are currently trying to set up OpsGenie as part of our Major Incident process and it has been quite easy to set up so far.. however, I seem to be stuck when trying to add a stake holder as its tel...

• jira-administration
• jira-service-management
• opsgenie
• subscription