Opsgenie

Hello!  I am currently trying to retrieve a schedule timeline from the API and I'm facing a weird issue where I end up getting a period in the schedule with a user whose name is not present in ...

• cloud
• opsgenie

Hello - we are unable to make work the bidirectional integration between jira and opsgenie. We succeed in creating jira ticket from an alert in opsgenie + opsgenie alert is acknowledge if jira statu...

• cloud
• opsgenie

I have JSM Cloud integrated with Opsgenie. When I add a note to an issue in JSM, it adds a note to the associated Alert. However, it seems to ignore my Opsgenie notification settings (which say email...

• opsgenie

I currently work on Automate Actions During Incidents Using Opsgenie and because I want to do it well by the precise and accurately instruction from The Teachers, I needed that kind of explanati...

• cloud
• opsgenie

Hello! I need to confirm a piece of information I read on this link In Opsgenie, can only participants configured with owner and admin roles add/remove new members? Is there any way to create a cu...

• opsgenie

Hello!  Having a large organization with multiple departments, I would love to be able to filter the monthly report by each team. This information is stored in the Extra properties section, whi...

• cloud
• opsgenie

I am using the Jira Service Management integration for OpsGenie. In my Jira instance, I have the Jira priority values (Blocker-High-Medium-Low) mapped to OpsGenie priority values (P1-P2-P3-P4). When...

• opsgenie

HI， I have a lot of prometheus integration on opsgenie, and I want to get the prometheus apikey on opsgenie integration in batches. How to batch obtain prometheus apikey on opsgenie integration？ &n...

• opsgenie

Is there a way to send an alert to the requestor when their issue has been acknowledged or completed?

• opsgenie

I want to export when I'm oncall to my calendar. I found this piece of documentation for this: https://support.atlassian.com/opsgenie/docs/view-your-on-call-schedule/. When I navigate to the "...

• cloud
• opsgenie

how can I use API integration  in Opsgenie with Apache Airflow so that I can receive alert when the pipeline(or DAG) runs successfully or failed.

• cloud
• opsgenie

Its possible to assign jira service desk tickets based on the opsgenie on call calender schdule

• cloud
• opsgenie

I am getting the following errors while trying to get connect opsgenie to Salesforce. Variable does not exist: EngineeringReqNumber__c Variable does not exist: PotentialLiability__c These fields d...

• opsgenie

Hello,   Suppose that in my team we get alerts that look like this: ======= Alert: User has encountered a problem in prod env. User: sampleuser =======   I would like to automatica...

• cloud
• opsgenie

We are successfully creating Alerts and are sending extra key pairs, but the key pairs are not showing.       eg.  Node: SEAVM01, NodeLocation: Seattle, NodeLocalTimeZone: PDT I...

• api
• opsgenie
• rest
• rest-api

Hi there! We currently have two products in our Jira instance: Jira Service Management (JSM) and Jira Software. As I'm new to Opsgenie, I've been testing it and noticed that when I grant Jira Softwar...

• jira-service-management
• jira-software
• opsgenie

Hi, any help would be much appreciated. I completed the following steps: 1. Opened the Alerts view in Opsgenie 2. Checked the tick box for an alert I want to associate to an incident 3. Clicked ...

• opsgenie

How can I add a custom action in Opsgenie that enables me to manipulate the alert itself, such as adding tags or extra properties? considering that setting Opsgenie API as a generic API endpoint f...

• cloud
• opsgenie

Hi all,   I'm trying to setup an integration between Opsgenie and Statuspage where the goal is that when there is a new alert in Opsgenie it creates an incident in statuspage and updates the m...

• opsgenie

Hi there, Per the subject can I add in the details section of the incoming automation rule that I take the Service from a JSM Incident and add it to the Opsgenie Alert? Not sure if that will brea...

• opsgenie

The alert rule in Kibana is satisfying and giving 2 documents. But, the alert is not triggering to Opsgenie. The integration was done perfectly. Previously for the other alert rule which is same, the...

• alert
• opsgenie

We have two environments - UAT and PROD, where we would like to have an integration with OpsGenie, in particular - emit Alerts from internal services. Currently we use one account and one Alerts int...

• cloud
• opsgenie

When I make a post request from thunder client to https://api.opsgenie.com/v2/alerts Body :  { "message": "This is the notification message", "teams": ["abhilash8642"], "priority": "...

• cloud
• opsgenie

Hi there, Using the cmp_ prefix I can update the component outage type via tags. Is there a format of tag I can use to add to an Opsgenie alert that will move the statuspage incident along to the a...

• opsgenie

I want alerts the second time something occurs.  It seems to me we have de-duplication, so it's there, at the end of the flow.  When the event count is greater than 1, send the alert....

• cloud
• opsgenie