Jira

Hi, I have setup Jira to create a ticket via email. Can I automatically add watchers using the CC field when sending the mail to create the ticket ? Regards, Nelson

• Question
• jira

We are currently using GH 6.1.2 and JIRA 5.1.5. A user needs to change the name of a closed sprint because it did not conform to a required naming convention. Please tell me how this can be done. B...

• Question
• jira-software

A user accidentally closed a Sprint on their scrum board and needs to reopen it. I cannot find the way to do this. Certainly this is not an irreversable action since it can be done with one click and...

• Question
• jira-software

Hi, I'm new to JIRA. We have a system in place where all incoming emails are converted into tickets and resolved by the service desk team. Once a ticket is created, any subsequent emails from the s...

• Question
• email
• filter

Hello, I have issue with post function. I want to close parent issue automatically once all sub-task are closed. i am using following post function but its not working as expected. If you al...

• Question
• jira
• post-function

THere doesn't appear to much flexible reporting capabilities in GreenHopper. I am trying to print out my product backlog, including supporting information like description. But it appears that you ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I have configured a Mail Handler and it disappeared after some days. In the attached image Original Mail Handler.gif you can see the last time I configured our mail handler. It was in Feb. 1...

• Question
• cloud
• jira
• jira-cloud

I hate spaces in links. It annoys me nearly AS MUCH AS ALL CAPS YELLING. ;) Still, I'm looking for how users can put URLs with spaces in JIRA so that the entire link is clickable. I tried HTML, p...

• Question
• jira

And the work tab says that there are no active sprint The filter still shows the issues, but when we go to the sprint it shows no issues Tried creating a new board and same issue. It seems that the...

• Question
• jira
• jira-software

could not find it in docs... I need to push some info on a ticket that was just created with "createIssue" to another system. how do I get an issue ID from cli? I see "@issue@" syntax in Bob's d...

• Question
• cli

Is there a support web site view of all the issues that are open and / or fixed for versions 5.2.4.1 through 5.2.7, so we can be sure we don’t just trade one issue for another? We were told to upgrad...

• Question
• jira

Interested in switching over to hosting Jira ourselves. Was wondering if he did, if we could change attachment images into comments with a plug in or something.

• Question
• jira

How to delete the labels in JIRA? We need to standardize field names in uppercase and there are several fills.

• Question
• delete
• label

a user is saying that he does not have the delete option on tickets. Do you know if that is a permission thing? He does not appear to be a member of the same groups as me. I don’t want him to have...

• Question
• cloud
• jira

I'm trying to delete a few users from the system but can't since they are the assignee or reporter of various tickets. I tried bulk editing them, but I'm getting the option as "n/a" with note "You d...

• Question
• cloud
• jira-cloud

Hello, Does anybody know if in Jira it's possible to restrict the bulk edit of a particular field for a particular project? For instance, can i prevent people from bulk editing the priority? In ...

• Question
• jira

While this feature is helpful, there are a couple projects on which we'd like this NOT to be an option when on the Issue View screen. Is there any way I can disable it? Thanks!

• Question
• jira
• permission

I created a scrum board for one of our projects. When the scrum board was created, the backlog reflects there are currently no issues in the backlog. There should be 11 issues that appear in the back...

• Question
• backlog
• jira
• jira-software

Hi, I know there was a similar question but the "answer" was to define custom fields to record a version. This bypasses all the great functionality that's built into JIRA for reporting and analysing ...

• Question
• jira

I saw your video about new features in Confluence 5. The menu that appeared from the top left corner a link to showed JIRA. But in my case Confluence and JIRA are separate sites: JIRA sits at guide...

• Question
• cloud
• confluence-cloud
• jira-cloud

In an extension to this question, I not only want to restrict the links by the issue type but also by specific users. I know that issue-linking can be enabled/disabled for users en masse, however I...

• Question
• issue-link
• jira
• permission

See attached screenshots. screenshot3.5 has our current appearance of the breadcrumbs (documentation theme). Note that there is one level between ... and the current page,which allows to easily go ...

• Question
• breadcrumbs

We have seen a JIRA system that has buttons in the top right of the Project screen for creating issues with specific issue types, but we have been unable to do it on our JIRA system. An example would...

• Question
• issue
• issue-type
• jira-cloud

When trying to remove an issue from a sprint, I get the following error message: {quote} An error occurred Please try refreshing the page, or contact your administrator / Atlassian Support if t...

• Question
• jira-software

I can't see in my setup where to find or create an email account that can be used for our users to create issues without logging in to Jira. idea would be something like support@xxxxx.atlassian.net

• Question
• email
• issue
• report