Jira

I will purchase a Jira's license up to 10 users. However, I am thinking of using Jira as a helpdesk. Each customer making a new question will be considered a user? That is, even if my team is less th...

• Question
• jira
• jira-administration

HI All, I my company i need to prepare a report for All users yester day tasks "Work Log" from On demand JIRA . Using the tempo we can get individual users and "Project team" work log for a day, b...

• Question
• jira

In previous versions of JIRA, I was able to create a banner (i.e. classification) in JIRA in the <jira.home>/atlassian-jira/WEB-INF/classes/templates/plugins/topnavigation/topnav.vm file and th...

• Question
• jira
• jira-administration

Hello, after the updgrade to Jira 6 we have the following errors in the logfile for various paths. http-bio-8080-exec-56 WARN xxx 839x50871x1 1vwx0pz 53.48.15.29,127.0.0.1 /issues/ [atlassian...

• Question
• jira
• jira-administration

I added a alert() in a js file of the greenhopper source and it can function on developer-environment. when the modified plugin was published in the product-environment,it no effect.

• Question
• jira-software

Where can I get the list things that can be configued in jira-config.properties and jira-application.properties ? something like : jira.websudo.is.disabled = true

• Question
• jira-administration

Hi All, I need to have a cascading select list field where the cascading option of one of value should be a colour. for eg . Project -> Atlas -> Red/Amber/Green. Where Red, Amber or Green sho...

• Question
• jira-administration

Hi guys. End user demands to use bold style text of the custom field. It is not problem to use style rendered for comments... But at this time inside the custom text box is text which is displayed du...

• Question
• jira
• jira-administration

Can any body tell me How can i retrieve Issue Id associated with Custom field?

• Question
• issue-link

We are trying to figure out a way to run a query to see all stories grouped by the sprint and or backlog they are in. If you look in the 'plan' view of greenhopper you also have this 'view' we are af...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

...axHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" d...

• Question
• bitbucket-server
• https
• java
• jira
• nginx
• +2 more tags...

Agile Cards won't print out sub-tasks even though ticked in settings?

• Question
• jira-software

Dear atlassians, I am using JIRA + Greenhopper since several years, where the software was installed in a customer environment. Now I've started using JIRA+greenhopper with on demand service (just ...

• Question
• jira-software-cloud

Dear Jira gurus, Since we upgraded to JIRA 5.2.11 from v4.4.5 when sorting search results issues by date (ie: due dates) now place blank dates issues above and below of a pack of issues (The pack i...

• Question
• jira

My company is looking for a incident management tool to install behind our own FW and we found OTRS. We would like to integrate OTRS that our customer service department will use with our JIRA with o...

• Question
• cloud
• jira
• jira-cloud

Hy, We are trying to change default language from English (US) to English (UK). Although in General Configuration we can see the new language as default, the system itself looks like no change ha...

• Question
• jira
• jira-administration

I like to make the Fixed Version required field when a ticket is getting Closed but not before it is Closed. Is there a way to do that? THanks

• Question
• jira
• jira-administration

I am trying to step our install so that when our analysts submit software changes they go into a review step, in which a couple of people with the correct permissions will be allowed to approve the t...

• Question
• jira
• workflow

Spent quite a bit of time trying the various documentation suggestions, but we still can't estimate anything. No place to put that. Custom fields doc doesn't match app, plus I'm quite sure you don'...

• Question
• jira-software
• estimate

Hi, I'm new to Jira administration and I am figuring out how project customization works. I would like to have custom fieldsets on all my screens. I have created a screen scheme and created my own ...

• Question
• jira
• jira-administration

Hello! We just updated all of our Atlassian products to the latest and greatest! Since the update, we seem to be missing a feature that was extremely useful for our setup. I am not sure if it was r...

• Question
• fisheye-crucible
• jira

I know it's not possible to natively export dashboards. However, we're merging two instances, and we're desperate to avoid manually recreating 123 shared dashboards. So, can we work around this, ...

• Question
• dashboard
• jira
• jira-administration

OK, here is the issue. I need to bulk change tickets . These tickets are old ones with some of the reporter no longer with the company. In the past we would remove the users ffrom all the groups an...

• Question
• jira
• jira-administration

I need to delete a user account to make room for a new employee; I've deleted or unassociated all other content (issue reporter, issue assignee, component owner, project lead, etc) from the account i...

• Question
• jira-cloud

I'm having problems authenticating with the REST API. Here is my code..... basic_auth = { :user_name => 'bniemietz@enfocussolutions.com', :password => 'password' } headers = { 'Conte...

• Question
• cloud
• jira
• jira-cloud