Jira

For support tickets that we submit under support.atlassian.com, is there a way that we can allow other people in our own organizations listed as technical contacts to view the issues? For one of the...

• Question
• atlassian-support
• jira

I've added two new status and actions to my default Workflow. They only appear on new issues, not on existing issues. How can i change this behaviour, so that the new status will be shown on existing...

• Question
• workflow

I set up 10 JIRA accounts. I put 5 members into a Group called Client Services. How can I set up the permissions so the members of the new group can see only the issues submitted for their group?

• Question
• group
• jira

2014-01-27 15:21:08,398 ajp-bio-8009-exec-128 ERROR joeuser 921x14120x2 1cll4b3 100.20.23.23 /plugins/servlet/estreetsoft/dwr/call/plaincall/LinksDWRService.getIssueChildren.dwr [estreetsoft.jira.mod...

• Question
• jira

I was receiving email notifications but they stopped. I am in Administrator, Developer, User groups of that project. If i go to issue that was updated, and go to "notifications helper" it repor...

• Question
• jira
• jira-cloud

JIRA v6.1.7 was released today but the release notes seem to point to a download link that only has v6.1.6 available. Not only that, but the names of the binariy names look a bit dodgy: atlassian...

• Question
• download
• jira
• jira-administration

Hi, We are in the process of migrating our issue tracker from FogBugz into Jira OnDemand and our source code from Kiln into Bitbucket. The problem we have found is that we are going to lose o...

• Question
• bitbucket-cloud
• cloud
• jira
• jira-cloud
• smart-commit

Sometimes our mail queue gets long and needs to be flushed. We'd like to set up something to automate the flushing. Is there an api hook available to do this in 4.3.4? If not, are there any other opt...

• Question
• mail-queue

Hello All, We are looking to authenticate JIRA with our corporate LDAP. We need to provide information on what are the frequent LDAP queries performed against LDAP. Thanks Gerin

• Question
• jira
• ldap

Hello guys! Could somebody tell me if it's possible to do changes in Board Sharing: In Manage Boards-> Configure button (one of my boards)->Shares, I have option "Edit Filter Shares". When I...

• Question
• jira
• jira-administration

Recently a "white hat" hacker team was hired by our IT department to probe for vulnerabilities in our intranet, including our JIRA installation. (JIRA was not compromised, btw -- woohoo!). During the...

• Question
• delete
• jira
• jira-administration
• user

Hi guys, I'm trying so set up JIRA and I've set up the synchronization with Active Directory (AD). In AD JIRA-USERS group is created with 3 members and is synchronized in JIRA correctly. In Glo...

• Question
• jira
• active-directory
• user

I can't see Delete, Move, Split under Action when I try to modify worklog. I have Jira and Tempo admin permition. I use IE 9.0 Is my Tempo setting incorrect? Thanks

• Question
• jira
• tempo-timesheets

Im going to update worklog of an issue; HttpWebResponse return this error "The remote server returned an error: (401) Unauthorized.". Can anyone help me please? Here is my code: protecte...

• Question
• jira

Hi, I am getting below error while adding Defect Tracking Connection Info - Error: defectTrackingSystemService - (631152101) is coming while connecting from Zephyr Community Server to Jira OnDema...

• Question
• jira

Hi, we are using jira5.0.7 in our organisation. Now we are planning to upgrade our jira version to jira 6.1. I tried upgrading to jira6.1 in testing instance. After upgrading to jira6.1 services is...

• Question
• jira

Is there anyway we can export the values from multi customer contact select to a standard format , excel or pdf etc

• Question
• jira

Hello to all JIRA experts :-) Can I turn off the feature that prevents showing all drop down list options in create issue form? See attached picture please. My users want to see all options without...

• Question
• jira
• jira-administration

Hello. Our customer would like to configure a Survey mail.that is mean when we close an issue for his client he want to send a mail and ask him about his opinion ? Or after one week without response,...

• Question
• jira

Hi, is it possible to suppress/allow Agile-functionality like creating boards to specific users/groups. The most of our users must not have the ability to create SCRUM- or KANBAN-boards. Thanks...

• Question
• jira-administration
• jira-software

I currently have a maximum number of 10 users I'm allowed. I need to be able to have more user accounts for my version of JIRA. I believe this may be a licensing issue, in that I need an upgrade, b...

• Question
• cloud
• jira
• jira-cloud

Dear Support, I would like to ask you if it is possible to download all attachments in Jira. Our version is v4.2.4-b591. Thank you in advance

• Question
• attachment
• jira-administration

Hi All I recently upgraded to jira 6.1.4 and after the upgrade i find that the performance of the system has slowed down a lot. The slowness i observe is in doing general things, like clicking on...

• Question
• jira
• jira-administration
• performance

Hi, is it possible to perform a bulk operation for custom field configuration or enable/disable fields in field configuration scheme. I have a lot of custom fields which have a global context and...

• Question
• custom-field
• field-configuration
• jira
• jira-administration

Hello, My company has an unlimited license for Jira Agile (greenhopper), SEN-2005908. I try to download the latest version . Every time I do that, I get the trial version of Jira Agile. What am I d...

• Question
• jira
• jira-software