I'm getting the following error when I try to adhust the columns on the search test executions page. I've tried restarting both the db and the app itself but the error remains. (zephyr_db_erro...
Is there a way to setup the dashboard to have a list of my open issues in one frame and currently selected task in another frame? I want the list on the left to resort when I close or re-assign the c...
I am trying to have it on my resulotion screen where a user selects if there is a screen change it would then show that an open text field for those changes, or select yes for the report change and a...
Hello, As I rememeber, JIRA user who does not have Project role cannot see the project in the project list. But recently I found that something changed to show all project list to all user even w...
I am trying to download the trial version of JIRA on an offline machine but it keeps asking for a license key. I went on the website and got an evaluation key but it is invalid. I had another person ...
Hi all, We have an issue task flow where an agent reports an issue coming from the customer and it then gets assigned to an engineer. After the engineer has determined the source of the problem and...
I'm using the FogBugz OnDemand importer to import into JIRA, from a hosted FogBugz instance. It's working well for all the cases, but I found that it's not able to download any attachments from F...
I am trying to use the Misc Custom Field plugin to calculate hours multiplied by $165. Is this possible? Thank you and regards, Kay
In my customer shop, JIRA is used as ticketing tool for production support engagements. If there is any exceptions in production, tickets are created manually everytime. In JIRA, is there a way to cr...
I've created the script below to transition related tickets. I tested it using Script Runner and by adding an issue as a string in .getIssueObject(). def issue = constantsManager.getIssueManager()...
Hi everybody, I have created a user who belongs to jira service desk project role. However when I log in, I can only create new issue but not manage and solve issue as specified in the documentation....
I would like my devs to be able to add issues to some of the Epics I create. I'm the admin and we are all in the jira-developers group. Is this possible in the vanilla, out of the box Jira Agile b...
I'm using Jamie's wonderful script runner but I'm not a coder and can't seem to get by the nulpointerexception. So far I have this: def urgency = getCustomFieldValue("Urgency") def complexity ...
...ransition fires “Issue Resolved” event, as a post-function. 2. Script Listener fires another event, when a condition is True of the event of step 1. Thanks!
When using the Confluence and JIRA Connector on our confluence page, half the time I get an error: SPP-169 has been created, but there is a problem in adding it to the page. You can manually add ...
...f8080814624bfd7014624c00ef60003 404 2ms Saved tenant details for Confluence:1964677261 to database { key: 'ondemand-plugin-key', clientKey: 'Confluence:1964677261', publicKey: 'M...
Hello! I'm trying to edit the "epic" field, in the Plan Board from Agile, by dragging the issue to the epic column but it shows me an error "You do not have permission to edit issue XY-123" I've ...
Is autofill available in JQL for the account field in Tempo? We just started using the Account Manager functionality (we were previously using just a custom field list of clients) and it's great, but...
We currently have a Jira instance with Jira Agile that we use for issue tracking and agile project management. We're thinking about adding Jira Service Desk to allow our customers to file issues. T...
How do I turn on the text select option to create JIRA tickets from within Confluence by highlighting text? When I highlight text on a Product Requirements Page I do not see the controls for creating...
Is there any possibility to override the default interface of the "Clone issue and links" post-function? I would like to pass the project and issuetype as parameters in the "additional issue action...
We have a large multi-project Jira installation. We currently use Jenkins as our CI platform, with the Marvelution Jira/Jenkins plugins to integrate everything. All is working fine. We are taking o...
Hi, I want to write a script to copy files from perforce server to jira home directory (different server) and then schedule that script to run as a JIRA service in every 30 mins. Could anyone hel...
Technical details Log's referral number: 13c920fb-5bb5-4dc9-b3fa-eeed2a983040 Cause Referer URL: http://10.131.2.189:8080/secure/BrowseProjects.jspa com.google.template.soy.tofu.SoyTofuExce...
Hello, Is there anyway to export the actual logged work for an issue? I have looked around but i can't find anyway to do this. I would like to export all the hours (and description/notes) for the...
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