Jira

We had a software development project which has been 'upgraded' to a service desk project.   The terminology said we would 'link' the service desk to the existing project; we didn't realise th...

• Question
• cloud
• jira
• jira-cloud

Hi Guys.   I just installed the last version of JIRA HelpDesk and its very strange, it doesn't send email notification when a issue has been created to the reporter nor agent. Email hand...

• Question
• email
• jira-administration
• notification

Is there a way to have the administration link for add-ons in JIRA go directly to the manage add-ons page instead of starting with the FIND add-ons page?

• Question
• jira
• jira-administration

We like to be able to log hours for any other user, but currently only the administrators/site-admins can do this. In more detail: f I press 'w' to log hours I can choose any user from a picklist, bu...

• Question
• cloud
• jira
• jira-cloud

Hello all, I have connected a JIRA 6.3.9 instance to a Read-Only Posix Schema LDAP.  Almost everything is working fine, I have spent time to synchronise users and groups, and now it is OK. Ho...

• Question
• jira
• jira-administration

Normally when issues are created in our JIRA the Reporter field is automatically filled with the name of the logged in user. But it only works for some users. Is this set at group level or in th...

• Question
• jira
• jira-administration

Hi Is it possible to create a JIRA issue from a filter subscription  automatically? I have tried using the incomming email facility which does create the issue but then you can't exclude the e...

• Question
• jira
• jira-administration

How to define the default priority for a project, different than the global setting?

• Question
• jira-administration

We just bought licenses for this ad-on.  Previously we had an evaluation license that expired.  We updated the add-on with the new license and tried to Activate it.  We got the followi...

• Question
• jira
• jira-administration

The edit/delete icons don't appear. My permissions are as attached. Any help much appreciated   image2014-11-12 12:0:9.png

• Question
• cloud
• jira
• jira-cloud

I'm trying to install JIRA with Jira-agile in my Intranet, but after the installation, JIRA Agile, it is not working propertly. I have a yellow warning  on the top of the page saying that t...

• Question
• jira
• jira-administration
• jira-software

JIRA, I changed the colors of the Priorities but it appears that the colors do not affect the arrow colors.   1 - Is the only way to color the arrows is to modify the ICON file?   2 - ...

• Question
• jira

Hi  I have a question about recent changes (or not) in JIRA monthly cost. About 1.5 weeks ago I've started a trial of JIRA cloud solution for our small company. We've set up projects and few pe...

• Question
• cloud
• jira
• jira-cloud

Is it possible to import in Jira 4.4.5. an export made from 4.2.4 ? From 4.4.5 to 6.2.7 I succeded, but as I want to migrate from 4.2.4 to 6.2.7(war distribution), I have to pass thru 4.4.5, so for n...

• Question
• jira

Is it possible that the JIRA system automatically sends a reminder to the assignee that his/her resolved issue is waiting to be closed?  

• Question
• jira

I just made a bulk move of several issues from project to another. When I open one of the issues, I can see it has no sprint assigned to it and therefore should appear in the project;s backlog, but ...

• Question
• cloud
• jira
• jira-cloud

bugzilla1.PNGbugzilla.PNGHi I want to know how to solve it. It's really difficult to use that, I have script Runner installed but dont work . Any Suggestions ?  

• Question
• jira

Hi, is it possible to change the order (vertical position) of story-based swimlanes in the Agile Board? In our setup, the swimlane order does not reflect the order of the Product Backlog. In this se...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello    We have a super set of requirements manifested into epics with their detailed stories. These will be applicable for all projects and may have deviations applicable to the individ...

• Question
• cloud
• jira-software
• jira-software-cloud

My customer is working with Jira Agile on Atlassian cloud , he wants timer that can count the time Automatically  "how much time the issue stood in start progress" when developer will press oon ...

• Question
• cloud
• jira
• jira-cloud

This is a workflow / project configuration question. We track a software project in JIRA which has a release every 1-2 months and in every release, there are a couple of main new features (most nota...

• Question
• jira
• jira-administration

Apparently some of our users receive notifications of restricted comments they are not able to view in JIRA. The users are in a group X which receives Issue Commented notifications as indicated by t...

• Question
• jira
• jira-administration

HI 2 All, I have next question: how i can add custom value to description field, when i create issue. Now, i know how to add this value from postfunction in workflow (so, if issue already created, s...

• Question
• cloud
• jira
• jira-cloud

As a user belonging to the groups site-admins and administrators I wanted to make a backup (using the Backup Management) of the whole on-demand site (https://solution.atlassian.net) with all its...

• Question
• cloud
• jira
• jira-cloud

Hi  Am getting the error "execution 233 is invalid. " This happens after i restored the data from postgresql to oracle. can you explain me what might be the reason.   Regards Rose &nb...

• Question
• jira