Jira

We are using a "connector" to move tickets from SalesForce into JIRA for escalation. I would like to use Service Desk for the SLA configuration/reporting. So no actual tickets will be submitted via t...

• Question
• jira
• jira-administration
• jira-service-desk
• sla

hi, i originally started out with a few items as epics that i now want to make just tasks to make things more simple in a small project.  how do i do that?

• Question
• jira

We are partnering with a company and we want to use JIRA. Can we isolate what they can see without creating a separate instance of JIRA? Or is that necessary? We do not want our other projects to be ...

• Question
• jira
• jira-administration

Hi! I defined a mail handler to create a new issue or add a comment to an existing issue. This feature is working so far except a small, but annoying bug: Every time the mail handler processes...

• Question
• jira
• jira-administration

We want to add or remove watchers automatically during a workflow transition, per person or all persons belonging to a group. Any ideas how to do that? JIRA version is up to date.   Thx Simo...

• Question
• jira
• jira-administration

We have a workflow where we use a screen to change the assignee before a specific step. We want only assignees from a specific usergroup to be valid, otherwise JIRA should throw a message. We t...

• Question
• jira
• jira-administration

...uture Why is this true?  Based on team velocity, why can't I see a predicted delivery date the second I have story points against a version?  And on the other point, why can't I see a p...

• Question
• jira
• jira-cloud
• report

Received an internal error with the Project Burnup Chart plugin by cPrime Labs. Unable to change any of the fields to make the error go away. We are using JIRA 6.2.7. BurnupError.PNG Doesn't ma...

• Question
• burnup
• jira

can you create project roles for a specific project? for example, if i want to create a IT project I want it to have only IT related roles(helpdesk , SA or DBA) in this project only can that be done?...

• Question
• jira
• jira-administration

Hi Expert, How can I export single project from JIRA. Is there any way to export this?   Thanks Mohin 

• Question
• jira

Hi , I use behaviours for my client side validation and I noticed recently that I am unable to specify the issue type for the mapping. I used to be able to do this because my old behaviours are stil...

• Question
• behaviours
• jira
• jira-administration

"@Mention" Security right now is given at a Global Level(Global Permissions - Browse Users). . However we use JIRA Projects for individual clients. We don't want one client being able to type "@" and...

• Question
• jira
• jira-administration

It seems not possibly to add a label as Post function. Is it possible to extend the options under "Edit Issue Field"?

• Question
• jira

Hello, Why JIRA is very slow during plugin update process? Our JIRA instance is working on very powerfull hardware server. Are there some parameters for tuning to prevent such behavior? Than...

• Question
• jira
• jira-administration

I'm figuring the answer is no, but just for the sake of confirmation.... I'm planning on changing the workflow scheme for a project with about 8k issues.  In our test environment, there was a s...

• Question
• notification
• workflow
• email

I would like to know how to custom sort my JIRA filter results columns so different statuses show in an order other than ASC or DESC. In my status columns I would like to be able to place all m...

• Question
• jira
• server

I've reviewed the documentation, but the security permissions don't seem to include actual field values from the issues being reviewed. I can see where Group-A can have permission to view/update Fie...

• Question
• jira

The dashboard that used to display the confluence page gadget is now displaying Error loading gadget from https://docs.ksmpartners.com/wiki/rest/gadgets/1.0/g/com.atlassian.confluence.plugins.gadget...

• Question
• app
• confluence
• jira

Hi,  Just wondering if it is possible to configure that each status/step of a bug will be auto-assigned to particular user?  For an example, a bug is created to set "To Do" step whic...

• Question
• cloud
• jira
• jira-cloud

I have migrated a JIRA instance to a new server. In this regard, I want to delete certain issues, which we don't need anymore. However, it returned an error with the following Message. There might b...

• Question
• jira
• jira-administration

Just tried v0.6.3 of SumUp in JIRA v6.2.7 and when I go to the configure screen there are no fields listed in the drop down box. Any ideas why?

• Question
• addon-com.atlassian.cps.sumup
• jira

• Question
• jira

Hi i am using scrum board in jira , i have customized column set . To Do Development In Progress Ready For Code Review Code Review In Progress Ready For Testing Testing In Progress Approved For Relea...

• Question
• board
• burndown
• jira

In the past I always used the classic option when creating a new project. Now the option won't show up anymore. It's still showing up in the settings though. Any idea how to solve this?

• Question
• jira

Hello,  While creating user, I am facing an unknown error on user creation screen. Please take a look into the attached.User Creation Screen.png 

• Question
• cloud
• jira
• jira-cloud