Jira

Hi, is it possible for a ticket agent to get a notification if a ticket has been on 'waiting for customer' for a specific time? If so, how do i set it up?

• Question
• jira
• jira-administration

After login some users open the first issue and tab 'Comments' is open, some others open with the 'All' tab. How can I set the default tab panel in Activity Section after login?

• Question
• jira
• jira-administration

How can I automatically watch all new issues that match a certain search criteria?

• Question
• jira

Hi! We have JIRA 5.0.4 instance with lot of issues (~500K). Today I have faced with concurrent mode failure: 430135.067: [CMS2015-02-17T10:37:10.868+0300: 430138.228: [CMS-concurrent-mark: 5....

• Question
• jira
• jira-administration

I'm looking into a setup with a server based JIRA-Agile and a cloud-based service desk. Is that possible? Thanks, Maarten van Leer

• Question
• jira

Hi, following ist not working in active directory sync: group filter: (&(objectClass=group)(cn=ABC_*)) => I want to search only for ABC* groups goup name: displayName => I want to use th...

• Question
• active-directory
• group
• jira-administration
• ldap
• sync

The reason I need this, is to let a bash script, which uses the JIRA API, do releases, and I do not want to let my script user have admin-rights.   Thank you.

• Question
• jira
• jira-administration

We are currently trying to move our separate server instances into one shared cloud instance and therefore we have multiple backups we need to import into jira. How can we import all of the projects...

• Question
• cloud
• jira
• jira-cloud

Hi, Can i change comment after sign off? I would like to change below complaint section in red box.   sign off.png     Thank you. Jahye  

• Question
• jira
• jira-administration

Since a couple of days, a red dot always shows up on the question mark button in Jira, notifying me of new topics in the "learn about jira" section. Those topics are all totally irrelevant for me, h...

• Question
• cloud
• jira
• jira-cloud

every Sunday (maybe I'll do it every day) I want that all my team members will get the list of open issues for them. Is there a way to do it? Thanks Rony.

• Question
• jira
• jira-administration

I would need to set different workflow (to set fields with default values, basically) depending on the channel the issue has been raised with (portal or email). Is it possible and how?   Thnak...

• Question
• cloud
• jira
• jira-cloud

Hi All, Its quite interesting to note that for one of the sub-taks in one of my issues the remaining estimate shows 2h on boards work mode swinlane section. But on clicking that sub-task its details...

• Question
• jira
• jira-administration
• jira-software
• time-remaining
• time-tracking

We are trying to import the issues with the help of excel sheet in a particular service desk project. According to our planning we need to make it recurring task, such as same issue needs to be crea...

• Question
• jira

Hi, I just installed the Agile User Story Map plugin, set up a map but it does not want to display the stories of the selected project. Please advise what I should try to get it working.

• Question
• addon-com.bit.agile.bit-storymap
• jira

I feel like I'm looking for the obviuos, but I can't find it anywhere. I run a whole heap of reporting for Higher Ups, who just want to see Confluence pages as PDF. All the customization available i...

• Question
• confluence
• filter
• jira
• pdf
• pdf-export

Hello Experts,  At the moment on the scrum board we can see all epics and versions, how can we filter them from the board and see only the board related ones? Thanks Naama

• Question
• jira-software

Can we have a shared account for user provisioning requests? Our JIRA specialists says JIRA doesnt have that capability is this true? at the moment all the provisioning requests goes to one person a...

• Question
• jira
• jira-administration

• Question
• jira

Similar to this post: https://answers.atlassian.com/questions/59054.   I'm looking for a way to accomplish this (natively, if possible).  This question was asked back in 2012... I'm hopi...

• Question
• jira
• jira-administration

I need a way to add an issue link to a confluence page in a workflow transition. To be exact I want to: Click resolve on a ticket. Get presented with a screen to add a link to a confluence page. ...

• Question
• confluence
• jira

I accidentally deleted a project on our instance of JIRA. Is there a way to bring it back? The project is MOOP (Member Out of Pocket). What information do you need from me?

• Question
• cloud
• jira
• jira-cloud

• Question
• jira

Hello, I am working on upgrading my JIRA instance and am having trouble with a very very slow reindex.  I am currently on JIRA 5.2.11 and by locking JIRA to do a reindex, it normally takes abou...

• Question
• index
• jira
• jira-administration

Hi, I need some pointer in setting a custom field (checkbox). For example: I have a custom field (Track flag) checkbox "Y". I need to enable the checkbox when certain conditions are met. I have the f...

• Question
• jira
• scriptrunner