Jira

I cannot see setting options in my jira helpdesk project! Please show me how to config it? I already use administrator account.  image2015-5-13 17:42:18.png

• Question
• jira-service-desk

I would like to find all tickets that I commented even if I was not (ever) assignee or resolver. I tried to follow this guidance, but writing does not work JQL parameter BY https://confluence.atlass...

• Question
• jira

Hi, I see against some projects it is possible to produce a report that shows estimated time and actual time. Does anyone know if there is a gadget for a Dashboard  that will show this informa...

• Question
• cloud
• jira
• jira-cloud

I have created a custom field and whenever i create an issue it is visible but I want it should not visible on "Create Issue" screen, it should only visible on "Close Issue" screen.

• Question
• jira-administration

We want to apply different routing for certain tickets out of office hours. Is this possible?

• Question
• jira
• jira-administration

Hi there,   is it possible to add a new feature to this excellent plugin? As a user I'd like to change the status of the cloned issue during the copy process. Actually this is not possible. T...

• Question
• addon-com.ideotechnologies.jira.plugins.clone-and-move-jira-plugin
• jira

Hi, Using Script runner I'd like to read all the 'Linked Epic Issues' from the epic object and create a script Field to be used on my card layout. Basically I want to display an epic with all the Li...

• Question
• groovy
• jira
• jira-software
• scriptrunner

Hi, In Tempo Planner Timeline left panel there's estimated time and planned time for each epic, but as far I can see it's time planned anywhere, also in the past. Is there a way to see planned time ...

• Question
• jira
• tempo
• tempo-planner

I have accidently completed an ongoing sprint and all the user stories that were in progress state has merged with the next sprint. Is there a way to retrive that sprint back 

• Question
• jira
• jira-software

Hello, we have a bug with screen scheme in some projects. There is log:  Technical details Log's referral number: 8774e457-5ed5-4cb3-9239-8118399c8398 Cause Referer URL: https://sms-test.netcra...

• Question
• atlassian-support
• jira
• jira-administration
• scriptrunner

• Question
• jira-software

i have accidently completed an Inprogress Sprint and it has merged with the next sprint. How can I recover that sprint in JIRA  

• Question
• jira

All the JIRA users are facing an issue while editting any issue. Error displayed is as follows:   ' the jira server could not be contacted. this may be temporary glitch or the server...

• Question
• jira

I have project with enabled service desk, but I have to create some tickets by myself, in this case customer doesn't see status updates on his help desc board. I found an option that I have to add "C...

• Question
• cloud
• jira
• jira-cloud

Currently, we are working on ON-DEMAND JIRA instance for 500 users. Currently,  Servion's JIRA instance is not supporting AD integration. We are planning for Ad integretion for all the user...

• Question
• cloud
• jira
• jira-cloud

Hi Everyone, if you get more than 1000 issues as a result of a query, it seems not possible to get any issue past the index 1000 displayed. Steps: 1. Enter a query which results more than 1000 is...

• Question
• jira

Allow JIRA Administrators do set that a user can be logged in from multiple workstations place at a time. If the user logs in into another workstation, the previous sessions should be retained.

• Question
• cloud
• jira
• jira-cloud

During product backlog grooming we often encounter stories that are quite small and could be easily combined with other stories. How does one go about merging user stories in Jira? It doesn't look to...

• Question
• jira
• jira-software
• scrum
• story

Just like the customfield ID, screen ID. If I create some customfileds in a short time, the customfiled ID will increase one by one, just like 11003, 11004, 11005. But if I leave the JIRA for a whi...

• Question
• jira
• jira-administration

Hi, I am a beginner to JIRA.  Now I have faced a trouble, I set a story and some subtasks, but I should divide this story into 2 or 3. and existing subtasks are should re-grouped.  I can ...

• Question
• jira

We have a community license with Atlassian and we started with JIRA.  Then we added Confluence, and started to allow users to create accounts on Confluence to use Confluence Questions.  The...

• Question
• confluence
• confluence-administration
• crowd
• jira
• jira-administration

• Question
• jira
• jira-administration

Jira's Active Directory connection randomly fails with errors similar to the following: 2015-05-12 15:52:03,484 http-bio-8443-exec-7 ERROR anonymous 950x104x2 10ml984 10.40.104.81,127.0.0.1 /login.j...

• Question
• jira
• jira-administration

Hi all, We are running JIRA 5.0.1. So I had a workflow with a step called 'In test' and existing tickets in that status. The step was removed from the workflow in an attempt to split it into '...

• Question
• jira

Is there any guidance for the number of JIRA administrators vs. the number of users or the number of projects, or customizations? How do most large enterprise systems staff the JIRA administrati...

• Question
• jira
• jira-administration