Jira

Hey guys. We want to extend our JIRA Iinstallation (Verison 6.0x) to latest Version (6.4x) and include JIRA Agile. What is the prefered way to upgrade. First Upgrade JIRA and install Agile lat...

• Question
• jira-administration
• jira-software

• Question
• jira
• jira-administration

I get the following error when trying to do a test connection for smtp mail: SocketTimeoutException: connect timed out please let me know what has to be done to resolve this?

• Question
• jira
• jira-administration

I cannot get the import checkboxes field to work.  Each time I import the CSV it creates new check box fields instead of populating the current check boxes. The field is How Spend Time.  T...

• Question
• jira
• jira-administration

Hi, I have installed behaviours plugin and want to know if it can be used meet our requirement.  We have a custom date type field called X, which is optional. We have two other numerical ...

• Question
• behaviours
• jira

I am not able to login with my adminJIRA credentials which I gave while doing the initial setup for JIRA. I used the email address simantini.deb@cognizant.com and even got an email confirmation ...

• Question
• jira
• jira-administration

I want to export all the project and users list from JIRA. We are using ondemand version of JIRA. PLease let me know if the JIRA admin can do this from the GUI.

• Question
• cloud
• jira
• jira-cloud

I'm pulling JIRA data into my database using a Perl script to create csv files, which are then imported to the database. While I'm able to pull in the "affectsVersions" and "fixVersions", I'm having ...

• Question
• jira
• jira-administration

Hello Support, We have a standalone JIRA site hosted on a physical windows 2008 server with a 64GB RAM, 2 physical processors, 12 virtual processors, jira_home on a 200GB SAN disk (pool consists of ...

• Question
• jira
• jira-administration

Can someone please tell me if it's possible to have links open in new window? We are running JIRA 6.5-OD-01-120 (OnDeman) and are trying to setup Service Desk on which we need to have some instr...

• Question
• cloud
• jira
• jira-cloud

I want to change the workflow a bit such that before marking a story to Verified, person needs to fill some fields. What is the best way to do this?

• Question
• cloud
• jira
• jira-cloud
• moderators

I deleted the query behind my kanban board by accident.  I found your instructions that tell me how to restore the id to the board and sent it to the our administrator  see doc.   &nb...

• Question
• cloud
• jira
• jira-cloud

I have a workflow where a transition from "Waiting for Customer" to "Reopened" is triggered when a user in the group "Customers" edits an issue (description or other fields), when she adds a comment ...

• Question
• jira
• jira-administration

Hi, I am trying to export sil programs from one instance to other, is there a way to do it, Please advice.   Thanks in advance!

• Question
• addon-com.keplerrominfo.jira.plugins.jjupin
• jira
• jira-administration
• power-scripts
• sil-script-field

Hi, I just discovered that in our JIRA 6.3.15,  if i bulk move issues from my project to another project JIRA no longer asks for Reporter Change despite the fact that the current Reporter in al...

• Question
• jira
• jira-administration
• move
• reporter

Dear Atlassian,   Our current technical contact has left our company. Could you please tell me how to change the technical contact for JIRA?   Thanks, Dick Marinus

• Question
• cloud
• jira
• jira-cloud

Da JIRA im üblichen Sinne nicht Mandantenfähig ist, brauche ich mehrere Instanzen (ggf. auch auf dem Selben Server). Sind die bis jetzt gekauften Lizenzen ohne auch für weiter Instanzen nutzbar...

• Question
• jira
• jira-administration

Hi, I create a JIRA project for Industrial team to manage maintenance for equipments (ex: maintenance motors) Users create parent issue (maintenance sheet) and periodically, JIRA generates an autom...

• Question
• automation
• calendar
• jira

HI Team, Can we export issues on monthly basis in excel sheet on the basis of SLA defined,met,breached for that project. I wish to export issues in form of excel or any other format on the basis of...

• Question
• jira
• jira-administration

Hi,   We are very confused if we linked JIRA and FishEye correct. We see that our project is linked with an FishEye project. But we can not link the issues to that repository. In the Source-ta...

• Question
• jira
• jira-administration

Hi, we try to prevent "overtracking" of issues. So if an issues had an original estimate of 4h and there's 2h remaining estimate we don't want to allow the user to track more than this 2h rest. Is ...

• Question
• jira
• jira-administration
• tempo
• tempo-timesheets
• time-tracking

I often need to ask everyone in the organisation to do a certain task. What's the easiest way to create one task, then assign or clone it to all staff, such that I can see who's completed it and who ...

• Question
• jira
• jira-administration

I'm getting the below error message. What should I do?   Import completed with 61 errors: Error importing issue ExternalIssue{externalId=autoid-7401772849400321326, summary=Flight Tracker - ...

• Question
• jira

Hi Team, I am having some issue in setting permission for my projects in JIRA service desk. I have 3 service desk projects, if I want to give permission of one service desk project to user of a...

• Question
• jira
• jira-administration

Hey there, I have a short question: is it possible to configure a create transition to set a custom field (text) required if the priority is a specific value Blocker, critical f.e.. But when th...

• Question
• jira
• jira-administration