Jira

Hi,  I would really like to try JIRA Help Desk service for free to try it for 30 days having it installed on my server, my question is how do I get it installed and how do I set it up?

• Question
• jira
• jira-administration

Can a phone system, such as IPCM be integrated with Service Desk?  

• Question
• jira-administration

I am using add-on (Insight) to manage assets. After I clicked "View all connected JIRA issues", there is error.  1.PNG         2.PNG   Also after clicking on "My...

• Question
• capture-for-jira

I am having an error pop up when I am attempting to create an issue. The error is "summary: you must provide a summary of the issue". However, in the fields (Project, issue type, description, etc) th...

• Question
• cloud
• jira
• jira-cloud

We have to keep native Log Work option open, but in the meantime my users asked if we could rename the Tempo Log Work to maybe "Tempo Log Work" so they can choose which log work screen they want to u...

• Question
• jira
• tempo

Background: Our JIRA Agile setup has a separate board for each team.  Each team has their own project.  There is one shared project that houses all the Epics. Problem: There is one board c...

• Question
• jira-administration
• jira-software

Is there a way to get any GIT Plug-in information from either the standard GIT plug-in or any 3rd party GIT Plug-in.  Basically, we are planning on using smart commit from GIT to link our GIT co...

• Question
• jira

This question is in reference to Atlassian Documentation: Managing service desk notifications I need a way to be notified when there is a new ticket in JIRA. I know that the email notifications are ...

• Question
• jira-service-desk
• notification

Hello, I work in a company and we starting using JIRA since 2 months, however we have 6 solutions, 3 that are already done and we are developing 3 new others, but we share the activities with the sa...

• Question
• cloud
• jira
• jira-cloud

How can we check the users in JIRA are used as license user. And if we delete the user, it will automatically freed up the license. And if i deactivate the users, how can we check that user is l...

• Question
• cloud
• jira
• jira-cloud

Difference between Kanban Software Development and Jira Default Scheme or What are the benefits of Kanban Software Development over Jira Default Scheme

• Question
• cloud
• jira
• jira-cloud

Hi Support team! We need to change the message on the sign in page of JIRA and Confluence. We have to put the following message= To request an account, please contact: support@snidigital.com &nbs...

• Question
• confluence
• jira

The following JQL doesn't return any results, but I know for sure that there are issues that should be returned.  project = "XXX" and issue.property[development].commits > 0  ...

• Question
• bitbucket-server
• jira
• jira-administration
• jql

Is it possible to report the number of times a status was hit on a project level? Eg If I have a workflow of say Open/In Progress/Resolved/Passed Retest or Failed Retest/ closed     ...

• Question
• jira

I want to change the language of JIRA Agile. Since it creates custom fields which I dont want to translate manually (because of the searching querries), I would like to reinstall JIRA Agile. Will thi...

• Question
• jira
• jira-administration
• jira-software

Had to nest questions because I don't have enough points to post more on the forum in a day.   We are attempting to get access permissions to the Postgresql logs but for now we only have limit...

• Question
• jira
• jira-administration

hi  the  After  Running JIRA Automation  Plugin  I Get this Erorr in the log   atlassian-scheduler-quartz1.clustered_Worker-3 ERROR jiraBatch     ...

• Question
• jira

Can anybody give me Road map of JIRA, Agile, crucible and fisheye,.

• Question
• jira
• jira-administration

The ZfJ Test issue type includes editing/deleting of the stock fields in the issue's history.  Sadly modifying/creating/deleting test step data is not included in the history.  I would like...

• Question
• cloud
• history
• jira
• jira-cloud
• zephyr

Hi, we are working in an agile environment but our workflow includes succeeding activities after finishing the implementation of issues. As these activities are not part of the development team, the ...

• Question
• jira
• jira-administration

Hi All I am trying to configure JIRA so that I have certain users attached to different team leads. For example I have five team leads with 4-5 developers beneath them. I'd like an easy way of sayin...

• Question
• jira
• jira-administration

I  want to use different template for Epics, Stories and Tasks in cloud. I know we have plugins like bulk clone basic for server based but do we have any such add-ons for cloud.  I want to...

• Question
• cloud
• epic
• jira
• jira-cloud

• Question
• jira

I created a workflow, when the state transition, the screen has a lot of custom fields, when I perform the transition to fill in the content of the custom fields, but in details in question did not s...

• Question
• jira

I'm having problem with adding new user to my company Jira. When input new user email, login, name - I'm pressing Create User and nothing happened. We have licence for 15 person, 14 already used....

• Question
• cloud
• jira
• jira-cloud
• user