I have a VMWare admin who's using a monitoring system to open JIRA tickets with a dedicated user account and using the API to do so. We were wondering if there's a way to limit the number of concurre...
Hello, I'm trying to import test cases into JIRA with the Zephyr Testcase importer: This is the message I get in the log: Mon Oct 26 16:23:58 CET 2015 file:///Users/Sam/Downloa...
Hi, I am deploying an issue to testing to a customer and the assignee is coming up automatically with another customer I do not wish to assignee too. Can anyone help tell me how I can change this? ...
I've just figured out that 'Send an email' feature of the ScriptRunner is not working properly for us. We use it to send an automatic reply to the user with the link to his request (which he files to...
...bsp;false Create Users: false Strip Quotes: true Notify Users: false Catch Email Address: is not set. Project: some project What problem can it be?
Will the sdk from atlassian allows to develop a standalone application / chrome plugin / some other app to fill timesheet in JIRA (Cloud Hosted at https://xyz.atlassian.net). If yes, please share th...
Hello, I have following query: status CHANGED FROM Testing TO Reopened I would like to return the Assignee value, which was after the change from Testing to Reopened, that is, who was it assig...
Hello, Is there a way to pull a list of tickets from a specific day of the week? Maybe using the Date Filters? Was thinking of having the Issues Created measure as column and days in rows. Thanks
Hello, Do we have the ability to show/hide fields dynamically in the Customer Portal of the JIRA Service Desk? One of our wishes is to make custom fields appear/disappear depending on ...
Hello, How can I auto create a closed issue every 11 weeks and assign it to specific engineer? Thank you!
I try to test "approved logged time for account" functionality but there is one problem. When I chose Timesheet->Account I have information that month is not approved but approve button is disabl...
Hi there! I cannot make JIRA notifications included in the Confluence Workbox. I have verified that: JIRA and Confluence are connected via application link. The two-way authentication using OAuth ...
...dditionalAssigneeField.updateValue(null, issue, modifiedValue, changeHolder); } return true; What did I do wrong here?
We have many users and this appears to be only affecting one of our users. This message appears in the ticket's transition tab. The user who made the transition was authenticated and made ...
Adding tickets to an Active Sprint based on a Transition. My Dev's have asked me if it is possible to automatically add a ticket to a sprint if they use the first workflow transition. Not sure I li...
Hi, in reference to How to remove Service Desk Comment Template I would like you to disable the automatic template for our Service Desk installation until it is customizeable. If y...
guys I am unable to thank and answer the answer below because of the point limit, pretty ridiculous and getting some "user not permited" error...anyways...I hope this will work: Thanks for the quick...
After the update to JIRA Software on Cloud the dropdown menu has disappeared. It means also the possibility to configure Tempo is gone on the Add-on in administration menu. Only option there now is T...
In Atlassian marketplace I see that TestRail is marketed as a free add-on. However, when I read the Grurock website, there is a fee for using it. I only see that TestRail has a 30 day free trial lice...
This question is in reference to Atlassian Documentation: Frequently Asked Questions Our team has a licence to which I would like to add another user. How do I do that. In the past I could create us...
The shortcut above worked before, but suddenly itakes me to the Dashboard insted of the Timesheet.
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