Jira

When looking at the 'backlog' view. If I open the 'Versions' side bar, and look at a version that contains some closed tickets I don't see those tickets in the right hand panel. Is it possible to in...

• Question
• fix-version
• jira
• version

I wish to create a workflow using JIRA Service Desk below: Raise Request (Customer) -> Service Request (Support) -> Completed Request (Support) -> Waiting for Request Verification (Customer...

• Question
• cloud
• jira
• jira-cloud

Wiki Renderer Macros Plugin doesn't work properly after JIRA was upgraded from 6.2.8 to the 6.4.11 IF 'Use HTML code within a JIRA Issue' module is enabled THEN All tickets which have html format...

• Question
• jira
• jira-administration

I have encountered an unexpected situation when I used the cancel button. I thought it is only going to cancel the action that I was busy with, but it cancelled my entire issue. This is caused me to ...

• Question
• jira

Hello, I am the end user to use JIRA Project Management Software (v6.3.10#6340-sha1:7ea293a) in South Korea. I found one bug while using JIRA, now I want you to fix it. Bugcheck step, please ...

• Question
• jira

Dear all, I would like to define SLA entries by service groups but unfortunately I dont find any documentation of internal fields of the Service Desk module. How can I filter entries of a specific g...

• Question
• jira
• jira-administration
• jira-service-desk
• jql

Hi, I am adding some Post Functions and I want to delete the content of a field. However, I see that 'Resolution' can be both 'cleared' or 'purged', depending on whether you use 'Update Issue Field'...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I want to show Completed/Done Issues on Backlog page like as Recently Updated and Only My Issue.

• Question
• jira
• jira-administration
• jira-software

Hi All, I am performing CSV import to bulk upload issues, I am able to import all fields along with Sub task. I am now facing huge issues to preserve Issue Linking. I have found articles which spea...

• Question
• jira
• jira-administration

Hello, just wondering if someone could please tell me how this could be achieved. I want to have an external user submit an issue via email that will show up in JIRA as an issue. Cheers  

• Question
• cloud
• jira
• jira-cloud

I am interested in showing a gadget with a product down time graph for the last 90 days. I have written a query to grab all severity one tickets but when I try to use a report or graph it only lets m...

• Question
• cloud
• jira
• jira-cloud

• Question
• cloud
• jira
• jira-cloud

Hi Every one,   I want to get access token using JIRA oauth1, I have gone through the documentation but unable to get how i will get consumer key.

• Question
• cloud
• jira
• jira-cloud

Hi I've created a custom workflow of 9 steps. Issue view screen displays the status button and transitions work fine when click the status button. However, workflow drop down menu doesn't...

• Question
• cloud
• jira
• jira-cloud

I'm hitting the REST api at /rest/greenhopper/1.0/sprintquery/{project} and it's returning all sprints, including old sprints.  How do I get it to return just the active sprint?  I've tri...

• Question
• cloud
• jira
• jira-cloud
• jira-software

...cript – there is an option in Post Functions for a Conditional Execution "only if the Groovy expression returns true."   This simple code has been effective for the above interaction: &n...

• Question
• cloud
• jira
• jira-cloud
• jira-misc-workflow-extensions
• scriptrunner
• +2 more tags...

I have Issue A that has 5 Text (Read Only) custom fields that are very useful.  However, when I clone Issue A, the clone issue B has those values and they may no longer be relevant. Since the f...

• Question
• jira
• jira-administration

I have a client that has JIRA 3.1 and we need to be able to download a copy for them. If you look on the archive page (https://www.atlassian.com/software/jira/download-archives) it only goes bac...

• Question
• jira

• Question
• jira

I recently contacted Support about this issue but since our versions are end of life I figured I'd ask here. We have a 5.2.11 instance that is no longer able to load issues from a 5.2.5 instance. Use...

• Question
• jira
• jira-administration

For example, if on a select list they choose “Other”, they should have a way to fill in a field to give that information.

• Question
• jira
• jira-administration

I'm looking for a custom field type of “message”.  Looks like that custom field type exists for Cloud, but not for On-Prem?

• Question
• jira
• jira-administration

When filling out the form to create a new service desk request, we want to prevent them from submitting the request if they answer No to a certain question.  How do you handle  scenarios wh...

• Question
• jira
• jira-administration

• Question
• cloud
• jira
• jira-cloud

• Question
• jira