We are a global service delivery team for a SaaS company and have identified JIRA as our preferred ticket manager for clients. We are in the early days of our integration and I am interested in ...
This question is in reference to Atlassian Documentation: User Management Documentation Directory To whom is concerned, I tried to configure the internal LDAP, I entered all the values needed ...
...eard from a client that you will be adding unlimited levels for hierarchy. Is that true? Is so, when will this be implemented? Thanks!
Hello, We have begun the trial for JIRA service desk and we in the early stages of setting it up and configuring it. I have just run into a road block when it comes to user management. We curre...
Hi This question is in reference to Atlassian Documentation: How to Edit the Resolution of an Issue Hi - Is there a way to set the default resolution when closing an issue? For some reason, so...
This question is in reference to Atlassian Documentation: Creating Issues via direct HTML links I've attempted to use the following: http://jira.net/jira/secure/CreateIssue.jspa?pid=14202&i...
I have created a list of issues/tasks in a Business Project and would now like to reset or renumber the KEY-## number value for each step. Can this be done?
Hi, I'm trying to determine if with JIRA Software Server if I can do all the same things as JIRA Core as well as the developer specifics so that I can determine which product(s) to t...
This question is in reference to Atlassian Documentation: Receiving requests by email In order to do a soft roll out of JIRA Service Desk I'd like to link service desk to an IMAP mailbox but want to...
...assesCondition = true def linkMgr = ComponentAccessor.getIssueLinkManager() for (IssueLink link in linkMgr.getOutwardLinks(issue.id)) { if (linkType.contains(link.issueLinkType.name)) { if (! l...
Is the Wiki Style Renderer on track for deprecation or will it continue to be supported in the foreseeable future? Currently running on-prem JIRA v7.1.0
I have read a lot of docs now including the answers at Remove "Impediment" flag when dragging issue to "Done". I still cannot figure out how to set up a post function on a transition in an ...
I am presently following the instructions to automatically assign an issue to a user, based on Issue Type, from the following webpage: https://confluence.atlassian.com/jirakb/how-to-automat...
There is no link available to see which issues are included in that slice. version.png
Hello, I would like to import these into a classes into my intellij project: import com.onresolve.jira.groovy.user.FieldBehaviours import com.onresolve.jira.groovy.user.FormField Do you k...
I am looking to create a couple custom forms with a fairly simple workflow. However, my skills arent quite there yet. Can I pay to have these created? Or point me in the direction of a company that m...
I earlier asked a question on this topic, but I would like to extend my question. My department has 6 Agile teams with nearly 100 users working on different projects. There are 6 scrum masters, each...
My JIRA instance has stopped brutally to work with this messages: 2016-04-21 17:03:50,657 localhost-startStop-2 INFO [atlassian.jira.startup.DefaultJiraLauncher] Stopping launchers 2016-04-21 17:03...
Hello, I have been creating templates using the JETI plugin, however whenever I input the status field it only displays the status the issue is currently in. Can someone please tell me how to displa...
When any issue is created I would like them to be automatically assigned to a person other than the project lead. Is this possible? I've found links on how to set it to the project lead and how to do...
Hi, I have a question regarding the JIRA license. We are currently using JIRA but would like to begin using JIRA Service Desk for the support team. We currently have a JIRA license of 50 users. If w...
In the Notification Scheme for my projects, I always set the "email" field to "nobody@mycompany.com". When one user makes an edit, etc, to an issue that causes a notification to be sent, the em...
Hi, I want to take the worklog of all the users for all the projects in JIRA without using tempo timesheet Is there any way to take the users worklog. Please suggest me.
Although, I have disabled "Keyboard shortcuts" in the Preferences section of my JIRA User Profile, keyboard shortcuts for "issue action" are still in effect. Some Ideas? JIRA v6.3.8 Than...
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