We are using a modified Simplified Workflow (one additional status, transitions from all statuses to all statuses are possible, no triggers or any other fancy things configured). When an issue...
Hi, We are running JIRA 7.1.4 and a user that is not associated with an issue is getting notification e-mails when the issue is updated. This seems to only happen for one user, on several issu...
I have a lot of data today in a custom JIRA but when it reaches 1.8 million issues it stops working. I´m looking for scalability alternatives but I'm not sure if the licensing model allow...
Hi, We urgently needed to pay for JIRA, but i can't do this. Twicely strange thing - i've created our JIRA account https://reilzjira.atlassian.net/ and can't reach our account.
Hi, I'm using JIRA 7.1.4 and Script Runner 4.3.0. In the create step i use the post script function to fast-track transition an issue. The post function is at the last place after the event....
Hi All, We are using JIRA on Windows Server 2012 R2. To check if we are having right hardware configured for our JIRA instance referring to https://conf...
We have users who have email-like user names that are in fact not valid email addresses. When JIRA sends notifications to them it sends an email to both their registered email address and to their us...
Hi How can the default of the attachments view in JIRA issue can be set to List or Thumbnails? Thanka
We are trying to increase the memory that is allocated for JIRA, but failed when we follow Windows (starting from .bat file) from https://confluence.atlassian.com/jira/increasing-jira-memory-5896.htm...
I have been creating templates using the JETI plugin, however whenever I input the status field it only displays the status the issue is currently in. Can someone please tell me how to display the st...
JIRA configurator tell that "its okay i see connection", but when I start JIRA Service it tell that there is some error: JIRA — Internal Server Error Error reference: aa5fe2b7-e4a0-4c4c-8b14...
When I am looking on an active sprint, clicking on a task will open the tasks information in the right side of the computer. how do I configure the fields (screens) shown in that area.
I received a pop-up that indexing was required because of a add-on change. The only changes were update to licensing on: Updated license key for Checklist (com.okapya.jira.checklist) Updated licens...
...essage string: " + reporter.getDisplayName() + ".\nBy script assignToBusinessUserOrRepoter.groovy" , true) Please advise
I have set up a few custom fields and some of them i eant to view in the quick view. How can i do that?
Hi There, Here is the Scriptrunner error to which we were asked to reach you by the JIRA Support team. Scriptrunner -error 2. 3. 2016-04-16 22:57:47,238 JIRA-Bootstrap ERROR&...
My users are not able to see this Create versions button, only admins. How do i fix this? image2016-5-2 9:22:31.png
How can I restrict customers access to a specific portal. Right now all the customers have access to all the portal created under Service Desk. How can I keep Public facing portals and internal porta...
This question is in reference to Atlassian Documentation: Configuring Workflow Ask your question here...
Hi there, recently we upgraded to JIRA Software 7.1.4 with JSD 3.1.4. I just recognized, that one of my groovy script filled fields are not displayed correctly anymore. The field I am using is of ...
Dear Atlassian community, I have been recently tasked to transfer our physical SCRUM board to JIRA. I would also like to somehow group issues into Sprints. Since we do not employ JIRA Agi...
Screenshot - 02.05.2016 , 12.21.21.png The error message in full reads: Failed operation: SetOperation[entityName=jira.properties,entityId=1,propertyKey=jira.version,newType=5,newMapper=TypeMapper[...
This question is in reference to Atlassian Documentation: Learn to plan and estimate for scrum teams I don't see how I can add that from the settings? I can see the Task one but not the Subtask one
how do i get to change the view settings so that the breadcrumb view is available? When a subtask is created, the link to the parent request is not visible.
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