In previous versions of JIRA it was pretty easy to enable the API. I just renewed my 10 user license and installed the new version and now I cant figure out how to turn the API on. Versio...
Hi everybody, Is it possible to set specific options visible in a checkbox field depending on another field value? For example, I have a checkbox field and a select list field Select list field ha...
Hi everybody, Is it possible to set multiple options mandatory in a checkbox field depending on another field value? For example, I have a checkbox field and a select list field Select list field ...
This question is in reference to Atlassian Documentation: Migrating from other issue trackers Is there any way to import tickets from AutoTask into Jira?
My company gets a lot of our service requests from phone calls as well as email. Is there a way to create a user when making a ticket in service desk to set a requester field so that if we get a phon...
I'm trying to create a filter to show all issues that were set to Resolved >= 1month prior to the current date. I've been using the 'resolutiondate' parameter, however it looks like this fun...
Via the UI JIRA only allows bitmap issue type icon uploads. However, JIRA 7 comes with prepackaged SVG (vector) issue type icons. How can I add additional SVG files as selectable issue type avatars ...
Hi all, I've added a user as the project lead and to the project administrator role yet he cannot see the Project Settings option and therefore cannot configure the project. Permissions helper says ...
Based on the status of the parent, I want to update the subtasks status. That is when the parent = "completed" status, the subtasks should be = "completed" as well. Do you know if we can do this wit...
Our team uses sequence diagrams to visualize what order issues need to be addressed. Work sequences are often not as simple as a prioritized list that is available in the Sprint Board. Here is an exa...
Hi, I just want to add a condition when an email ends for example "@yahoo.com" would remove part of the information on the template. It seems that this plug in is using Jelly tags on the templa...
JIRA 6.2.2 Hi all, I would like to discover under utilized workflow transitions so that I can tweak (simplified/find out potential problems in) my workflows. Is there a way/tool that shows workflo...
When our developers transition their subtasks from status to status we need the parent stories to transition automatically along with them (i.e. when a subtask for a parent story is moved to In Progr...
For the last couple of days we've been having constant timeout-like errors in JIRA that require constant browser refreshes and sometimes lose work. Is this a general problem or should we open a suppo...
The following calculated field script was written by another user and am not familiar with this scripting. I recently updated our test JIRA instance from 6.3 to 7.1 and I am trying to resolve a singl...
I am the original user to a new atlassian jira instance but unable to download backup due to permissions. I have checked my user via the user management and can verify I am the full administrator, pl...
How import a project jira version 7 to version 6?
We're planning to move to JIRA 7. In our current JIRA instance we have projects for both JIRA core and JIRA software. When we migrate to JIRA 7, how will I be able to split the project...
On our Scrum board we find the Epic tab quite useful to get a summary of progress against an epic and to provide a quick filter of the issues linked up to an epic. Is it possible to configure the spe...
Hi, this was working perfectly 6 months ago and is now not working. We have Gmail account setup for us here at this office, thought they are not '@gmail.com' addresses. I have just setup and c...
In the past several months, as an administrator I have been getting fairly frequent prompt screens in our instance of JIRA Cloud to re-index. By "fairly frequent", it's about 2-3 times a week. ...
I've set up new JIRA projects to run a multi team delivery across multiple countries. To facilitate easy EPIC planning, I have created an umbrella project to house the EPICS and the other stories fro...
Hi We use JIRA software and JIRA Service Desk I want change of URL and I know that we want create a new instance and migrate data. But I want know if ervery paramete...
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