Jira

For some reason I have a new issue in a new install of JIRA and the "Resolution" field is permanently "Unresolved " and there is no where to change this.  What does one do to resolve a task?

• Question
• jira

This question is in reference to Atlassian Documentation: How to set default value for Summary Field in JIRA This didn't work for me.  The javascript code was simply printed underneath the Summ...

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• cloud
• default
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

I have a dashboard that I've placed issue metrics on to be used as a management status page.  I want management to be able to view the Dashboard and post comments or questions that I can respond...

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• jira
• jira-core

We have:  JIRA v 6.4.11 Crowd v 2.8.3 We did an upgrade of JIRA, Crowd, Confluence, a couple of months ago; Crowd was the major upgrade as we were on a much earlier version. With the upgrades...

• Question
• jira
• jira-administration
• jira-core

I have the following filter:   (assignee = currentUser() OR Developer = currentUser()) AND assignee = currentUser() AND status not in (Closed, Done) AND project not in (Loyalty, JIRA) ORDER BY...

• Question
• jira
• jira-core

I have different SLAs for Incidents. So if the Resolution is a Code change the SLA is 5 days but if its a configuration change the SLA is 5 hours. Can I configure this in some way?

• Question
• jira

I'm trying to determine the best approach in determining whether a custom field is inactive. My thoughts is if a custom field is not associated to any screen, it is inactive.   ...

• Question
• jira
• jira-administration
• jira-core

One of our PO's wants to display the Start Date and Release Date for his Fix Versions on the cards in JIRA Agile.  Does anyone know how to accomplish this?

• Question
• jira
• jira-software

I am looking for a way to automatically update the images that are attached to JIRA issues.  Whenever there is a minor change to an image/mockup from the designer, I have to manually go into eve...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I would like to gauge our JSD portal effectiveness by reporting on tickets that arrive by email versus submitted in the user portal. Is there any way to do that without doing SQL reporting? Is there ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

JJupin v3.0.7 While developing another script I tried to print to the log using a simple print command. string[] complist; number i; number marraySize; marraySize = arraySize(components); for(i=0; ...

• Question
• jira
• jira-core
• power-scripts

@Jamie Echlin (Adaptavist) mentioned that https://answers.atlassian.com/questions/225174 Seems to be hard-coded: url = contextPath + "/rest/api/2/search?jql=" + jql + "&maxResults=10"; That ...

• Question
• jira
• jira-administration
• jira-core

I must be overlooking something but I am not seeing where to add a time entry to a ticket so that it shows up in the report. My question is in regard to using JIRA Timesheet Reports and Gadgets...

• Question
• jira
• jira-administration
• jira-software

Hey. We are planning to add a feedback URL to one Project if the issue is closed. Is there an easy way to add that information? Thanks for your help

• Question
• jira
• jira-administration
• jira-core

We have JIRA and Confluence running on separate servers.  We are looking at adding JIRA Service Desk.  Can anyone point me to a doc that tells about integration features for Service Desk wi...

• Question
• jira
• jira-service-desk

I am creating a Workflow.  I added a new Transition, and one of the fields was "Screen" - I am not sure what it means to associate a Screen to a Transition.

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Configuring the Issue Detail View Ask your question here...

• Question
• issue-view
• jira

Hello, we are evaluating Zone plugin, and we really like it, but we have found a limit we must solve before buy it. When creating a new custom field "Zone Field", there is no way to set the size of ...

• Question
• jira
• jira-core

Hello, Your plugin seems to be perfect for my needs, but I cannot install it through JIRA Software admin interface. I assume that is because plugin is not compatible with it. Are there any plan...

• Question
• jira
• jira-software

Having used several other Service Desk solutions in the past, I can't find functionality to assign tickets to a parent case. It's common for something to go wrong and generate multiple tickets f...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

The goal is to have the user that is creating an issue to select the correct project rather than just accepting the project that is currently displaying in the Create Issue screen.

• Question
• jira
• jira-administration
• jira-core

Jira does not issue email notifications any longer. The notification scheme was edited and notifications were removed. However when notifications were added back again, no emails are issued. As the f...

• Question
• jira
• jira-administration
• jira-core

Using Zephyr for JIRA - when a test case is assigned to a version and test cycle, the test cases are showing as "Unscheduled" instead of the assigned version on the test summary page.  When...

• Question
• jira
• jira-core

We currently have issues for many projects separately in a Razor database. How easily we can import them into JIRA will influence our decision to go with JIRA or not.

• Question
• jira
• jira-software