Jira

Hi, Background: We have a cloud installation with 25 users and 5 projects, working without issues Issues: Issue 1 path: We created a user yesterday let say "A" We created a new project "pA" an...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi there, I've configured an automation rule, that should enable customers to reopen closed tickets when the add a comment. Unfortunately the tickets are now also reopened, if an service desk agent...

• Question
• jira
• jira-service-desk

When creating a new project, a dialog appears to select the project type. How can I change the one which is selected by default? (I need it to be JIRA Classic, not Simple Issue Tracking.) ssp-dev_cr...

• Question
• jira
• jira-administration
• jira-core

Hi All, We have a parent task which is associated with sub-tasks. We would like to know if there is a way in JIRA to enforce that within a parent task the sub-tasks have to be closed in a certa...

• Question
• jira
• jira-administration
• jira-software

When a new user has registered, he will become a mail "blablabla". Can I edit this email or have JIRA Service Desk Tamplates?

• Question
• jira
• jira-service-desk

Suppose i edit issue and entered some data on that edited issue field (let consider "Label" field). When i click on "Update" button then immediately one pop-up msg was displayed like : "You have en...

• Question
• jira
• jira-administration
• jira-core

How to correct update from JIRA 6.4.7 to latest?

• Question
• jira
• jira-administration
• jira-software

com.onresolve.jira.groovy.groovyrunner Hi All, I am able to pick the issue and also the linked issue. Now I want to transition the linked issue based on the main issue. I am written the below code...

• Question
• jira
• jira-administration
• jira-core

When we were trying to import new users via csv, the mapping does now show user data fields to proceed.

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have JEditor plugin in my JIRA instance. The problem I am facing is when I want to move an issue from Closed to Reopened state, then the Comment field is not allowing to move the issue, saying "Yo...

• Question
• jira
• jira-administration
• jira-core

I have some groovy files inside a JIRA plugin developed by our team. I install that plugin into JIRA and make scripted fields pointing to that groovy files, using the ScriptRunner plugin. Everythink ...

• Question
• jira
• jira-core
• scriptrunner

Dear Atlassian Team, I have encountered this issue under "Instance Health" plugin. I have googled and everyone says this is a bug in the "Instance Health" plugin. I want to confirm  whethe...

• Question
• jira
• jira-administration
• jira-software

We have recently installed a JIRA Software versión (v7.1.0) in one of our Projects. We're not sure what are the standard requirements for our hardware server to support our bussiness case. ...

• Question
• jira
• jira-administration
• jira-software

I would like to know if custom fields defined with Project Team plugin are available in Jira's REST API responses in user resource.

• Question
• addon-com.stonikbyte.jira.plugins.project-team-plugin
• jira

Currently our organisation requires developers to make external comments with the customers. As a result, we are intending to upgrade all our JIRA Software projects to JIRA Service Desk pro...

• Question
• jira
• jira-service-desk

I'm trying to use the ~ operator as per https://confluence.atlassian.com/jira/performing-text-searches-185729616.html The description in my test issue is one line like this:    ...

• Question
• jira

Hi Is it possible (via some field i cant find the documentation for) to search issues that has fixversion(s) that are (all) "released" at the time of the search? I'm on Adaptavist script runner&nbs...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• scriptrunner

Hi, When we access a url we can access by below mentioned process - 1. We can access the url directly from the browser 2. We can save the url as favorite and access the url from favorite 3. We ...

• Question
• jira
• jira-software

Using JIRA Server 6.4.13 now. When import issue from CSV, If the 'Sprint' field is blank in the CSV, will it be automatically assigned to Backlog in JIRA Server?

• Question
• jira
• jira-administration
• jira-core

How can I compare due date and resolution date? or how can I find overdues? what instruments I can use to solve this task?

• Question
• jira
• jira-administration
• jira-core

I would like to create a custom action button for any issue.    For Example:  I would like to add  a button "Documentation Required" Issue action that creates a new Documentatio...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Connect JIRA Cloud to GitHub I has setup my DVCS account integrate with my company github. Unfortunately one of the repository failed to li...

• Question
• github
• jira
• jira-administration

• Question
• jira
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am using Easy Agile User Story Maps for JIRA.  When I click on Board > Story Map the screen hangs

• Question
• cloud
• easy-agile-user-story-map
• jira
• jira-software
• jira-software-cloud