Hi, Sometimes I need to create an issue of type History, and the create subtasks of type: Development, Design, ... Every subtask has his worflow. But if I need to create an issue of type Developmen...
Hi, how can I copy the creation date of a comment in Jira? If I select the creation date and then release the left mouse button, the comment is closed and nothing is copied to the clipboard. ...
Hi guys and Happy new year! I try to set up an incoming mail handler and even if I follow your documentation an error persist when I test the connection. First of all I tried to add a Pop / I...
when dev chose the bug fixed,we need to the workflow validation the repair version is released.if the repair version not released,dev can not choose the bug fixed.if the repair version has rele...
Hi, I would like to create a dashboard to show bug reports. So I create a filter first: I would like to show 'Fix ETA' column in this filter result, just like Bugdb, so that we can monitor t...
How can I pause a Service Desk SLA when an issue is assigned to a specific group of users? My support department is made up of employees and outside contractors. I need an SLA metric that...
This question is in reference to Atlassian Developer Documentation: Automation Rule Components The documentation says there is a then in JIRA servicedesk automation: "Edit issue to select and c...
Hello, When I am trying to connect one JIRA to another it is giving error as , "Passive mode enabled - remote connection was not checked. Local connection error. Please che...
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How can I restrict a users permissions to only view one project?
I have a custom field that i need to be displayed on the JIRA service desk screens and should be mandatory. BUT I dont want this field to be displayed in the customer portal screens [ for each of th...
Whenever an issue is created or edited, JIRA pops up a message in the top right corner, like below: image2017-1-3 23:30:24.png I want to either display my own message in addition to that or modify ...
is it possible to create rules to select the project based on sender and/or subject? is it possible to adjust severity level of an issue based on email contents?
I am creating a webpage where the user will be able to view the thumbnails of attachments for an issue, and when clicking on a thumbnail, the browser will load the attachment itself. I can load all ...
Sorry for the noob question, search didn't find this topic. Created a sandbox environent to try out a few things. When I move a Story from one cadence to another (since I'm in the same Team, it is ...
It appears they've moved project shortcuts again! And we can't find the link to add new ones to existing projects. Can someone point us in the right direction, please?
We are using the Sprint Health gadget. One of the items on the gadget is for "Flagged" issues. The gadget is displaying a count for "Flagged" issues, however, when we click on the count, the filter r...
Can I order the teams in Roadmap view? I am using teams to represent use-cases and my use-cases have a natural order that I would like to replicate in the tool.
Bonjour, Est-ce qu'il y a une façon d'utiliser le servicedesk ou le issue collector afin que l'utilisateur n'ai pas besoin de se connecter. j'aime bien le issue collector mais je n'ai pas trouvé le ...
Hi! I'm trying to find a way to compare 2 JIRA filters and somehow get a list of all users who have issues assigned in both filters. but the list should not display users who have issues assign...
Because of this issue: https://confluence.atlassian.com/jirakb/boards-are-not-visible-after-the-filter-is-deleted-779158656.html is there an easy way to determine if a filter is being used ...
After getting a custom scripted field working (see https://answers.atlassian.com/questions/45825747), we want to set that field as the Estimation Statistic on an agile board. However, this...
when creating issue with the following json sing Rest API , I got error 400 bad request {"fields" : { "project":{"key":'Prj804255'},"assignee":{"name":"hassan"},"reporter":{"name":"hassan"},"issuety...
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST | ||
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