How to Clone a Project including all tasks/boards/subtasks/etc. We have several repeatable project types that would require re-creating, resetting status, etc. for the same base issues ...
Hi All, please could you help me with complexity problem in JIRA regarding managing one common product backlog for more teams (3 Sprints backlog). Distribution user stories from one product bac...
This question is in reference to Atlassian Documentation: Maintenance notification Ask your question here...
Hello All, I am sure anybody has achieved this tricky question please help me I am trying to calculate the value from three custom field example :- Custom field = a Custom...
I'm trying to make a quick filter that shows me just the stories I've already worked on, including new bugs that have not yet been assigned, so I would like to show any subtask whose parent has at le...
I am trying to copy a existing workflow
Can Service Desk send a text message for High priority incidents?
Hi there, I got a custom field key from JIRA log, for example, 14400, I want to know what custom field name is mapped by the custom field key "14400". Who can pls instruct me a way to solve my issue...
JIRA 7.1.4 Jira is installed on a linux server we have an entry http://<linux server>.<institute>.edu/jira for base URL We want users to use another URL - http://&...
For a holistic view of my teams work we use a Kanban board. However, this board includes other Scrum projects with sprints. If a task in a Scrum project is in the backlog it doesn't show ...
This question is in reference to Atlassian Documentation: Managing your user profile People on our team have been uploading custom avatars and they look great for about 30 minutes, then inexplicably...
Put a user in the appropriate AD group, for example JIRA-Developer and JIRA-User on the domain controller. User is in both groups. Go to Jira. Re index. Go to User Administration | User Dire...
I've got a Server install of JIRA 7.3.2. I've been building out some custom issue types before we begin using it in production. I created several issue types, added them to the scheme for...
This question is in reference to Atlassian Documentation: Configuring plan settings Ask your question here...
I have my project and team created. But, when I am trying to indicate team member (which I thought would pull in from the assignee) and Sprint, I am being told that the Source for my team is n...
I have several statues that I want work to be in a "todo" or "done" states (yet still ordered). But the board only appears to allow a single "todo" column (the first) and a single "done" column (the ...
As per this Atlassian documentation, it sounds like only the agents can do the jira query to find tickets for Service Desk projects. We have internal users who’re very technical and are used to doing...
I only want to send one email notification to people I enter into the MultipleUser field. I may do this upon creation, but most likely it will be somewhere along the many workflow statuses. Is it pos...
This question is in reference to Atlassian Documentation: Configuring a Server for Outgoing Mail Is it possible to configure multiple outgoing emails addresses when responding to tickets instead of ...
Hi, We have a single JIRA Enterprise instance and Postgres database in our PROD data centre. We then export database dumps, attachments and plugins to our DR site. This method has served us well, b...
Pgpool-ii is middleware that provides connection pooling, replication, load balancing for postgresql. http://www.pgpool.net/mediawiki/index.php/Main_Page If Jira doesn't support pgpool-ii does Atla...
At the moment we have several project. Now we want to create one main project which then should include all the projects and sprints we have at the moment. Is there a possibility to import sprints fr...
I have an issue type set up in Service Desk, but I'm unable to create a request type based on the issue type. When I click the create request type button nothing happens.
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