Hi, I have integrated with JIRA using OAuth 1.0. so i have access token ,consumer key,oauth signature in my hand. For attachment API we have to send a request with file(type as multipart form data...

• Question
• attachment
• developer
• issue
• jira

I'm a product manager, so I want to be able to collect data on my issues in Jira and automatically see a calculated priority value of this issue: I have a set of standardized metrics captured in cu...

• Question
• jira

We are working on going live with JIRA Service Desk, and we decided to add a pause on "Status: Waiting for customer" to the Time to Resolution SLA. I noticed after 30 minutes at least, that the progr...

• Question
• jira
• jira-service-desk

I have administrator access to my JIRA projects, but not global administrative access.  I'm using Basic Authentication with a HTTP header. So far, so good, except many of the custom fields cont...

• Question
• developer
• jira

I have a task with 7 sub-tasks. It turns out that the scope is now too big for one sprint. I need to convert the task into an epic, with each sub task being a task on that epic. Sounds like a to...

• Question
• epic
• jira
• sub-task

Is there a setting to control the list of users that appear in the auto-complete list when typing @. Our list is way too long and most users are not relevant. We would like this list to be built base...

• Question
• jira
• jira-service-desk

  We have only one customer portal in JIRA Service Desk.  On the portal home page, there are two links back to the main "Help Center": one in the upper left, and one just above the ti...

• Question
• jira
• jira-service-desk-cloud

Need help - scripted field that will display name of person who closed bug. Every time when bug in JIRA getting status "Closed" the field suppose to show name of person who did this. 

• Question
• jira

For some reason my Jira started to fail starting the service.  The only error is "incorrect function"  I have updated to the most current version and it still won't start for the same reaso...

• Question
• jira-core

I am looking to write a groovy script to make a field optional with in a field configuration scheme.    I want to do this on a Field configuration, not on Screen Scheme. 

• Question
• field-configuration
• jira
• jira-core

Hello,   We are experiencing the following error: 2017-07-28 17:56:04,114 http-nio-8080-exec-6 WARN anonymous 1076x5x1 - 172.16.0.2 /secure/errors.jsp [c.a.jira.security.JiraSecurityFilter] R...

• Question
• jira-software

We are trying to use JIRA for Scrum of Scrums so from the Master Product Backlog, we need to assign User Stories or Tasks to other Product Backlogs (since more than one Apps are involved here for des...

• Question
• jira
• jira-software

I found a bug when exporting an issue to XML. The XML that was produced kept failing when trying to open the file in Excel 2013. I determined that there was a misplaced hyphen '-' in the prolog of th...

• Question
• export
• jira-core

We are moving to a new bug tracking system and I want to know if our existing users (customers) would still be able to access JIRA after we cancel our account?

• Question
• jira

How to add Create linked issue "Assignee" and the "Priority" to the screen?

• Question
• jira

I initiated a bulk change in my Jira cloud instance to transition 185 issues to a new project. After 12 hours, the issues still have not transitioned.  Each time I try to initiate a new bulk cha...

• Question
• audit-log
• bulk-edit
• issue
• jira
• jira-cloud

Is there a way to add confluence free trial to existing JIRA on premise. I go to setting addons and confluence free trial is not available

• Question
• jira

We get the following SQL message back when trying to create an issue. The issue still appears to save correctly.  Exception occurred: com.atlassian.plugins.rest.common.json.JsonMarshallin...

• Question
• jira-service-desk

Hi, I converted a story to an epic and forgot to copy the AC's. I have a look through the history but I can't seem to find it the original AC's.  How can I find them without converting back to...

• Question
• jira
• jira-software

When using the JIRA Dashboard Calendar gadget there are two sections to each day: Issues: at the top with various bars that are color coded by prioritiy  Version: releases that launched that ...

• Question
• dashboard
• gadget
• jira

So when a user logs time through the task within Jira the time is being logged in the worklog but not being displayed in the Collabortors section and shown in the Time tracking system.  Wh...

• Question
• jira

Currently I’m trying to achieve Dynamic Form functionality in Jira Service Desk Form for the System Field ‘Attachments’. Based on the response for certain question in my service desk form, the attac...

• Question
• attachment
• dynamic-form
• jira
• jira-service-desk

Hello Can i change existing system components? E.g.: Project components tab - create new component - i need to add few custom fields here (index, config, etc...) Because in plugin modules i didnt ...

• Question
• jira
• developer
• jira-app-development

I am using Service Desk Cloud and enabled the notification called 'Public comment edited' with the value 'Customers involved' at the field 'To'. When I sent myself a test-email from this s...

• Question
• cloud
• jira
• jira-service-desk
• notification

Hi! I'm looking for a JQL that can provide me the issues that where moved from a specific Project within a given date range (say from July 5th till July 7th). If possible I would also like to see th...

• Question
• jira