Jira

Anyone else seeing this?  How do I write a ticket for Jira support?

• Question
• jira

Todos los usuarios me envía "Error al recuperar al usuario .... !! en tempo y unas reglas de automatización están fallando.   ¿Porqué es el error?   Saludos!

• Question
• cloud
• jira
• jira-cloud

I am missing my current sprint from the backlog display. Usually the current sprint displays above the backlog list.  It is no longer there.  I also don't see the 'Active Sprint' option in ...

• Question
• jira
• jira-software

I've set some custom fields as required but when going through to create an issue, they're not showing as required and the user can go through without adding any information.

• Question
• jira
• jira-server
• server

I need to create a filter that will exclude certain names (e.g. exclude A,B,C and include the rest of the alphabet) I need to make sure that certain names do not populate this search. I have created ...

• Question
• filter
• jira
• jira-software
• search

...nd merging results into an overall portfolio plan there is the old adage of 1 product = 1 project for product management still true? Any other best practises or tricks that come to mind w...

• Question
• advanced-roadmaps

I have a sprint dashboard and use the health gadget to view team progress. Today I noticed that the bar (yellow- green) is missing? Is this gadget broken?  Please tell me if there is an update ...

• Question
• atlassian-support
• jira

Do you know why an issue subscription is only been sent to my admin mail and not all the JIRA Users? Recipients are set as jira-core-users

• Question
• jira-core
• notification

Hi, My company has GitHub account for repositories and issues management, and now, we are want to migrate to JIRA.  I have read that Atlassian does not support to GitHub anymore. Is there any...

• Question
• cloud
• github
• jira
• jira-cloud

Hi all, We are new to Slack and are integrating Slack and Jira.   In doing so we direct certain projects to certain channels.  However, each user would like to see a different degree...

• Question
• jira
• slack

Hi there, I'm trying to configure and test a new next-gen project (Kanban and Scrum). At first glance it is too simplified. Is there any way to force a workflow to require comment during a user cha...

• Question
• jira-software
• next-gen

I am trying use Scriptrunner's "Create a sub-task" post-function to automatically create a subtask on a particular transition when number custom field (named "# Maps") has a value above 25.  We'...

• Question
• jira
• jira-server
• post-function
• scriptrunner
• workflow

If you decided to estimate an Epic, would the user stories be counted twice and would it mess up the calculation of your story points? 

• Question
• confluence
• jira

Hello team, Am trying to send confirmation mail to Reporters who are created issue in a project just like service desk projects. In our scenario(Jira software project), when anonymous user sends an...

• Question
• jira
• jira-server
• mail-handler
• server

Hi everyone!   I'm connecting a google spreadsheet with a board in JIRA since March, but last thursday I started to get the 401 unauthorized erro from the Jira Rest API, but:   1. I did...

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to add gadgets for a JIRA dashboard that I do not own. My manager is the one who created the dashboard. How can she share permission to edit this dashboard?

• Question
• jira
• jira-server
• server

I know you estimate Stories but do you estimate the Epics as a whole? Also, if you did estimate the Epics as a whole, would the user stories in the epic become duplicate work? 

• Question
• jira
• jira-software

"Epic Link" = DDMP-13 AND Linked Issues=is cloned by

• Question
• jira-software

I see that the Resolved status in my barchart is not correct. it is also showing issues that are 'in progress' and open. Why is this so? Also same for the 'Created vs resolved' gadget they don't seem...

• Question
• jira-software

My customer support team has been having a large number of issues this morning with Jira and getting errors when saving tickets, information is not saving, etc. Is anyone else experiencing this issue...

• Question
• jira

We have fix sprint dates and would like to have those sprint dates defined at the beginning of a Program Increment (PI). Once the PI planning session is over, the team would add relevant user stories...

• Question
• cloud
• jira-software
• sprint

Is there a way to catch the event when an issue is created or updated besides using the webhooks? They don't work for every field (custom fields).  Basically we need to catch the event when an ...

• Question
• event
• jira
• listener

Hi !  New on Jira cloud , I would like to manage data format display for my future user.  As French users, format is supposed to be : 25/08/2019  I set date format on User Interface...

• Question
• atlassian-support
• date
• jira
• jira-cloud

Hello,   I updated jira version to 8.2.2.(As I know, it is the last version of Jira). I also added plugin Jira for mobile.  I use the jira server mobile app for android, however I can't ...

• Question
• addon-com.atlassian.jira.mobile.jira-mobile-rest
• app
• jira

HI @Olga Videc @Olga Videc @Olga Videc  If i choose the yes option in the custom field the ticket has to be changed the priorty high.In service desk by using automation i mean au...

• Question
• automation
• jira
• jira-service-desk