Jira

I am trying to link an existing Insight object with additional  information to a Service Desk customer account. The only way of adding "custom fields" I found is using the user properties. Is...

• Question
• insight
• jira
• jira-server
• jira-service-desk
• server

I have assigned 'Project Role' for workflow transition in two cases:    1. I assign one project role at a time i. e 'developer' OR 'scrum master'. In this scenario transition button is vi...

• Question
• jira-software
• jira-software-server
• server

I can't post my question because it always marked as spam https://community.atlassian.com/t5/Jira-questions/Creating-Mail-handler-plugin-GUI/qaq-p/1206350#M385425

• Question
• jira

Hi,   I wrote a Jira plugin that captures sprint events and updates our project management software in real-time with changes happening in Jira.   While testing the functionality I notic...

• Question
• jira
• jira-server
• server

I try to create mail handler plugin folowwing "Creating a custom mail handler for Jira" tutorial.   I can't get parameters in class EditDemoHandlerDetailsWebAction.java, which I a...

• Question
• jira
• jira-app-development
• jira-server
• mail-handler
• server

rest/greenhopper/1.0/rapid/charts/sprintreport?rapidViewId=&sprintId= Please help me in getting story point count and details in the above sprint report api   i can see allIssuesEsti...

• Question
• api
• jira
• jira-server
• server

I try to create mail handler plugin folowwing this tutorial  https://developer.atlassian.com/server/jira/platform/creating-a-custom-mail-handler-for-jira/  I can't get parameters ...

• Question
• jira
• jira-app-development
• jira-server
• mail-handler
• server

Dear Community experts, I'm exploring efforts required to upgrade Jira Server from the old version to the latest versions. I have gone through the checklist: https://confluence.atlassian.com/a...

• Question
• jira
• jira-core-server
• jira-server
• jira-service-desk
• server

I have set notifications for Create, Update and the like to the Reporter, Assignee and Watcher and yet some staff get notifications when a ticket is created or updated when they are none of these. Wh...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I found a similar post. This one https://community.atlassian.com/t5/Jira-questions/Copy-value-portfolio-field-quot-Team-quot-in-custom-field/qaq-p/926689 but when I try to import this package i...

• Question
• jira
• jira-server
• server

Accessibility: Some of my testers find excessive scrolling difficult due to mobility issues.  In the test Execution screen, you have to scroll down to view the manual test steps.  When we ...

• Question
• accessibility
• jira
• jira-server
• server
• xray

Hey, I can't seem to see where to share reports (on cloud)? I go to the project click on reports and set up the report I want. However, I cant seem to save / share any report... Do I need to set ...

• Question
• cloud
• jira
• jira-cloud

Jira Service Desk and Jira you can set-up to log emails as tickets. We would like information matching a pattern to be masked e.g. Data Security Standards such as PCI (Payment Card Industry) and HI...

• Question
• cloud
• jira

How do we set up the Kanban Board so that the oldest tickets are at the top and the newer tickets go to the bottom of the list?

• Question
• jira
• jira-server
• kanban
• server

My company recently went through a process to standardize our company workflows, issue types, screens, and fields. In the process, it looks like some issues that were completed/done in previous sprin...

• Question
• cloud
• jira
• jira-cloud

A group we are working with has set up some transitons and screens that I just don't know how they managed to create. We are using Jira Server 8.1.3. and have a state transition set up kind of like ...

• Question
• jira-software
• jira-software-server
• screen
• server
• status
• +1 more tag...

Hi, This is my first question to atlassian community. Hoping for some response.  We have recently few new service desk team members. I want to keep an eye on jiras assigned by them. (from inco...

• Question
• jira
• jira-server
• server

The attachment section in the JIRA Issue View is missing. It is is same, like in this issue:  https://community.atlassian.com/t5/Jira-Software-questions/Missing-Attachment-section-in-JIRA-...

• Question
• jira-software
• jira-software-server
• server

"I have followed the following instructions:  Click your Jira icon Click Projects then select the relevant project Click Reports, then select Epic Burndown Select ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to set "Default outgoing email format" user property under System --> User Default Settings. When I changes the setting and click "Apply" to apply it to all the existing users. I am t...

• Question
• default
• jira-software
• jira-software-server
• mimetype
• server

Hi,  Right now, when we have bugs filed, the filer chooses the "team" it belongs to (example: UI team, Location team, etc.).  We want to give the filer a list of options around what categ...

• Question
• cloud
• jira
• jira-cloud

I'd like to create a custom paragraph field in a next gen project but I don't see the option. Short text is available, but the field would be for release notes, and I believe a paragraph field would ...

• Question
• cloud
• jira
• jira-cloud
• next-gen

I am trying to create a project planning board with vertical columns for each month and horizontal swimlanes for the different groups that will be working on the project using Jira Software Cloud out...

• Question
• cloud
• jira
• jira-cloud

We have a process where issues can be accepted by the first available team member. There are times where if a team member is working on more than one issue at a time, some of them get neglected. My ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk-cloud

Hi Team, We have created a custom gadget which displays Sprint Story Points for the chosen Sprint. Query we are using is - "https://jirasw-training.t-mobile.com/rest/greenhopper/1.0/rapid/charts/spr...

• Question
• jira
• jira-server
• server