Jira

Bonjour à tous, Dans le cadre de mon job, j'ai besoin de visualiser de façon macro mais aussi détaillée, une vue qui permet de prendre en compte + de 2 niveaux. Jira sofware Cloud ne prendre en comp...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, We are tracking Software Bugs in Jira Software. Therefore, we need for every bug "Description", "Steps to reproduce", "Expected behavior". I somehow have in mind, that custom fields are m...

• Question
• custom-field
• filter
• jira
• jira-server
• server

Hello. I'm trying to use JQL to find tickets viewed on specific dates, or ideally within a date range. I understand it seems to be limited to 50 results but I'm actually not getting any results at al...

• Question
• cloud
• jira-software
• jira-software-cloud

I have created an epic, under that epic I have multiple stories, each story has multiple subtasks. I want to get the List/Count of a subtask of each story? let me the JQL query Example: Epic A Und...

• Question
• cloud
• dashboard
• jira
• jira-cloud
• jql

We only have 25 licenses and therefore have given the ability to non-license users to transition a ticket using the action buttons from the customer portal (e.g "Request more information" or "Assign ...

• Question
• customer-portal
• dashboard
• jira
• jira-server
• jira-service-desk
• +1 more tag...

Hi There, I have now defined several screens for several issue types. How can I assign them all to one project. Each time I replace the "old" added screen with the "new" added screen. Or can I only...

• Question
• jira-software
• jira-software-server
• server

Hi There,   Looking for insight on how to best structure JIRA/ any add-ons and features to help me compare specific tasks between our deployments.  Couple of things    1. We u...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I'm evaluating Jira and recently moved from Jira Software to Jira Core (both in cloud version). In Jira Software, I had the option to configure boards, more specifically to show sub...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Is needed to upgrade service desk from 3.15 to latest version when I would like to upgrade Jira Software from 7.15 to 8.6 or I can upgrade only Jira without upgrading Service Desk ? Is Jira Software...

• Question
• jira-software
• jira-software-server
• server

I need to see all 1555 but a message displayed indicating I can only see 1000 records.  I need to see 1000 and then set the rest for 555 but I don't know what the syntax would be.  Thanks.&...

• Question
• jira

We have a sync process with 3rd party application, that changes custom field "External status". That application can not call standart API transition process - only change this field. Can I write any...

• Question
• jira
• jira-server
• server

Hi, I'm using Jira Cloud with a Scrum project. On my current board I can set the color of each issue like this: Board Settings > Issue Color. Here I have some choices (Issue Type, Priority e...

• Question
• cloud
• colour
• jira
• jira-cloud

When i create a sub task the filed "Fix version" is not get inherited from its parent task. Why this is happening? What are the things get inherited from parent task to sub task when we create a one...

• Question
• cloud
• jira
• jira-cloud

Hi, I want to generate a report , based on the Single Select Field among multi choice. e.g --  I have one request type -- which ask , who solve this - Customer/Employee/Stake Holders,  ...

• Question
• cloud
• jira
• jira-cloud

Hi,   My objective is, create a new issue using an existing one under different project. I retrieved the existing issue details like attachment, comment, change log group,etc.. I am able to ...

• Question
• jira-software-server
• jrjc
• server

Issue: Account field has disappeared for specific Next Gen projects in Bulk change (Bulk change + issue type level). One Next Gen project still displays the change account option with incorrect acco...

• Question
• account
• bulk-edit
• cloud
• jira
• jira-cloud
• +1 more tag...

I need a lists of add-ons which I can use to write code and do more customization in JIRA Software. Thank you,  

• Question
• jira-software
• jira-software-server
• server

Hi, I have the following case: - I have a story assigned within sprint 10. - The old sprint 9 is closed on 01/01/2020 09:00; - The new sprint 10 starts on 01/01/2020 at 18:00; - The story becomes...

• Question
• cloud
• jira
• jira-cloud
• sprint

Hi all,  I am setting 2 jira service desk projects, and I need to refer the ticket in project 1 to a ticket in project 2, is that possible?    Thank you ! 

• Question
• cloud
• jira
• jira-cloud

Dear all, we are implementing ServiceDesk and are wondering if it is possible to change the "author" of status changes: e.g. whenever I am answering to a customer, the status is automatically set to...

• Question
• cloud
• history
• jira-cloud
• status

Hi All, I need a list of good add-ons which can be used to e-sign artifacts in jira. I have below requirements as an add-on. 1. Artifacts in jira can be routed for e-sign approval workflow. 2. On...

• Question
• jira-software
• jira-software-server
• server

Hello everyone, I have some outgoing web links, How can i get them via scriptrunner?

• Question
• jira-software
• jira-software-server
• link
• scriptrunner
• server

Hello Support, While opening the Jira URL I am getting the below error:  Database: JIRA couldn't connect to your database JIRA failed to establish a connection to your database. This could b...

• Question
• jira-software
• jira-software-server
• server

This report should allows to see average time taken at each workflow step of the process.   

• Question
• jira

Hi, I have a filter (JQL) that works as intended when run manually, but when configured as a quick filter (which is what I need), it does not - it eventually times out. Could someone please explain...

• Question
• jira
• jira-server
• jira-service-desk
• server