Jira

Is there a way to have it so logs are automatically attached to an issue that's submitted via the customer portal? I looked into some of the marketplace options, but that didn't seem doable.   ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I cannot export in edge, IE, or chrome :(.

• Question

Data in a custom field (e.g. acceptance criteria) can be updated and saved, but the saved changes only show when the page is refreshed

• Question
• cloud
• jira-software
• jira-software-cloud

It looks like the Jira - BitBucket integration is not working. I looked at a bunch of issues and see the branches and links in BitBucket, but Jira shows no development activity.   Is something...

• Question
• bitbucket-cloud
• cloud
• jira-software
• jira-software-cloud

My company wants to set the resolutions based on how tickets are closed (think done, cancelled, fixed), however we want to have all the tickets still going to our "Done" status on our workflow. ...

• Question
• cloud
• jira-software
• jira-software-cloud
• resolution

So I completed a new install on a new server, and then was attempting to move my data from an old version of Jira (probably version 6 or older).  My first attempt was a direct sql database backu...

• Question
• jira-software
• jira-software-server
• server

I would like to give access to a client so that he may create quick filters in his specific Kanban board. The permission fields I find only seem to relate to issue fields and I do not want to make e...

• Question
• access
• cloud
• jira-software
• jira-software-cloud
• quick-filter

My custom trigger is working from my IDE but not from the confluence. Any idea what might be the issue.

• Question
• jira-software
• jira-software-server
• server

The assignee should be the only person closing out their tickets.  Some admins are closing out my tickets when the work is not complete.  How do I prevent this on a board I own?

• Question
• cloud
• jira-software
• jira-software-cloud

Any advice on creating a different workflow for sub-tasks, within an existing project.  I do not want this to be a global change across all projects, just a single project (which is set-up as a ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

hi, i have 3 projects and i try to get issue by project id. but it return all issues overall project. i want issues as per project id. i have tried following API : https://unity-central.atlass...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a little problem. Our Jira Software e Confluence has a status of "Suspended" on the panel and unfortunately we are not able to meet the created ticket. Our credit card information has already ...

• Question
• cloud
• jira-software
• jira-software-cloud

In the list of screen schemes we have several referencing dead projects. Like this: Should I press the Project Link I get this: AFAIK one cannot delete a scheme as long as a project referen...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear All; I created group and I give some permission(Issue change,close ext.)   But this user  hasn't got this permission. I checked permission helper, On permission helper is ok for th...

• Question
• jira-software
• jira-software-server
• server

Hello Community, I need to show a field on the basis of another. If click on one of the options on checkbox field then the other field(date field) should be visible, if i have not selected that par...

• Question
• adaptavist
• atlassian-support
• custom-field
• jira
• jira-server
• +2 more tags...

In our installation, we have one field configuration that applies to most screens. I wanted to have a slight twist on this config, and as I am new to field configurations, I thought I would start by ...

• Question
• jira-cloud
• jira-software
• jira-software-cloud

Our catalina.out log is flooded with warnings about the "security framework of XStream".  Does anyone know how to fix or remove the warning message? Security framework of XStream not initialize...

• Question
• jira-software
• jira-software-server
• server

Hi Team, Can anybody help me to get the REST API to add watchers to an Issue. I tried providing the input JSON by passing the 'username' as {"username":"XXXXX"},'accountId' as {"accountId":"XXXXXXXX...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a list of 1000 tickets which I imported through google sheets in JIRA. Status of some of these tickets have changed and now I wish to update the status of these tickets through this sheet on J...

• Question
• cloud
• jira-software
• jira-software-cloud

I have 2 customs fields which need to be auto populated upon creation of an issue. There is a condition, the 2 customs field need to be populated only if the reporter is in a certain group. If the re...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, it's a simple questuion: as a adminstrator, how do I get a list of all users in one particular group?  

• Question
• confluence
• jira

When I add a user it will automatically be added to Jira Service Desk instead of Jira Core.

• Question
• jira-core
• jira-core-server
• server

Recently the favicon of our hosted Jira started to use the avatar of projects as favicon. This makes it difficult to find the Jira tab in the browser between tabs of our own website.   How can...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

i have installed jira on my windows server 16 VM on azure, How can i access that from my local computer remotely.

• Question
• jira
• jira-server
• server

I understood, that Jira data is stored in the region / datacenter based on the main usage. So for us it would be in the EU. But where the backups are stored ? Will they remain always in the same regi...

• Question
• cloud
• jira-core
• jira-core-cloud