Hello! I'm new to Advanced Roadmaps and attempting to create a plan where the issue sources are from multiple projects within the org. I've created a higher level "Initiative" issue type (abov...
Is it possible to integrate Jira XRay with UFT and will it work same as ALM with UFT. i.e 1. Execution/Running of tests in XRay using UFT directly? 2. Are test results fetched automatically ...
Hello, everyone. I´d like to know if it´s possible to clone a story from a project to another in a way that anything that´s updated on the original story reflects on the cloned one. Such as statu...
Has anyone come up with a workaround or found a plugin of any kind that can help overcome the very limited search in JSM (Cloud) Knowledge Base? We have tons of articles in ours and our clients can't...
My backlog or active sprint will not load any issues at all. I get a blank screen basically. I have tried 3 different browsers, clearing cache, and an incognito window all with the same r...
Hello, I been having a weird problem with Jira. Somehow the summary field has disappeared for Issue Types "Story, Task, Epic, and Test". Only "Bug" still have all the standard fields available. I re...
i created permissions screen but i think someting is needed to complete all necesary steps
I'm trialling the use of Advanced Roadmaps at the moment and getting stuck on some (likely straightforward) set up. I've created my shared teams and allocated people to them. All issues have a...
...imply that I have a lot of sub-teams that are managed by different lead, up until now I've been creating manually a dashboard for each team lead but it is a true pain to keep all those dashboard up to d...
Hi, Is it possible to dinamically mention more than one user in an automation comment? What I am trying to accomplish is: If a new issue is created and the issue type is BUG, mention all us...
Hi! We're creating issues automatically from Salesforce to Jira Service desk through email and when I create an issue then I see that the reporter field is populated by an email which is a servi...
I have the following problems and hope someone can help: Basic Roadmaps Start Dates: When I create a new Epic in the Basic Roadmap using the "+", a "Start Date" is automatically added. The start d...
I'm trying to add a user (myself) to the Developers role in a project so that I can transition issues, but the permissions helper doesn't seem to acknowledge the change and I can't transition issues....
Hi I am getting below exception when trying to update a custom field ( "Customer Request Type" - [cf12500]) after create JIRA ticket. <class 'jira.exceptions.JIRAError'> ...
Hi We are planning to move from HP ALM to Jira XRay for our Test Case and execution maintenance. Before that i need to project to management what are the pros and cons of Jira XRay compare to ...
Requirement: Related Issue Number should display even when a user doesn't have access to that related project but can be disabled since the user will be unable to access it. Use Case: User "John...
Jira v8.2.2 [root@jira ~]# uname -a Linux jira.our.domain 3.10.0-957.5.1.el7.x86_64 #1 SMP Fri Feb 1 14:54:57 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux We have occasional issues with automatic ticke...
Hi, I have been asked to add a select list custom field and require a customer description if the default list option is not used. How would I make it so if the customer doesn't select the de...
Hello Team, Thanks in advance. In our jira we have dropdown field (name=Release) and having values (mount, abs, sec). I want to replace <mount> value with new value <Enact>. I have ma...
Hi guys, I'm running kanban with the new backlog on cloud. I'm looking for a way to hide the epics that are currently in the backlog from the roadmap. Our scope is changing frequently,...
A way to show due date on kanban classical software project board in red square as it's show in next gen project board?
We are using Kanban version on next gen Jira with backlog enabled also. It would be good to know when creating a ticket if we can have them appear directly on the board rather than going in to the b...
I need to add a validator (or condition?) to a workflow so that only the people with M, R or E in the Active Directory field "employee.type" can submit the ticket. Normally I would try to get t...
I would like to set a rule that will not allow a user to pull a ticket into "in progress" if the ticket does not have an original estimate. Likewise I would like to create a rule that does not ...
Tickets with statuses like REJECTED, CAN'T REPRODUCE, WON'T DO still move to the next Sprint. How can tasks with these statuses be marked as resolved and completed and thus not being transferred to a...
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