Is it possible to change our domain from "team-1611676117323.atlassian.net" to "company_name.atlassian.net" Thanks, -Eric
Hello Team, Support me as this is urgent reqest... We are using Zephyer scale as Test management too.. we have defined few custom fields as we need to fill in diff values for eacg step...
Is there any way to downgrade an add-on? I recently did an add-on upgrade for all the add-ons and I accidentally clicked on Paid update add-on and i want to downgrade it to the old version. Could yo...
Hello, Im trying to determine the benefit of project links. I do have our JSM instance linked to Confluence for search KB but then noticed an option for project link. What would b...
Hi, If I use this: "Product Category" not in cascadeOption(none) I find some issues that do not have a value in the second drop down. How can I filter, with JQL, to see only iss...
We have groups of users that do not have the ability to share dashboards or browse people / groups for security reasons. Is there a way for an administrator to see the individual dashboards created b...
I am reviewing the Story's workflow and we have from To Do - In Analysis - In Progress - more. But I want to understand the difference between 'In Analysis' and 'In Progress' Thank you Artur...
One of our users wants to change the mail address. The minute the user clicks on the change-link which will be provided via mail, the window in jira switches to the dashboard and not to the usual "ch...
Hi, This should be a straight forward rule but can't put it working Working on issue A, if i Link my case to other one (issue B), I want to set my case (issue A) to a different status. Usi...
Hi, How can I set permissions in order to add to a specific User the access only to a specific Jira Project? Thanks
...serSearchService = ComponentAccessor.getComponent(UserSearchService.class) UserSearchParams userSearchParams = (new UserSearchParams .Builder()) .allowEmptyQuery(true) .includeActive...
Hi to all! I'm trying to keep track and correct some [Custom Fields] that somehow failed to update through an Automation trigger. Those [Custom Fields] are dateTime types and refer to log a tra...
We have several Site Administrators: one who handles day-to-day details, one who is a backup in case that admin is out, one who had to be made admin just so they could handle the billing. All of us n...
Hello, We have encountered the following error: Exception occurred: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEnt...
I use slack instead of email as my source to obtain information on changes in my projects from others. The issue is that although I have setup custom JQL to send any changes when I am the reporter or...
Lets say I have 2 custom fields: Select list which contains of: Item1 , Item2, Item3 and etc. Checkboxes item which is empty I want to create behavior when, user creates a request from a...
Hi Altasian Team, I am using Jira v8.0.2 My issue us Task vanishing from project before the complete. Can you pleaser help me to find and trouble shoot the issue. &nb...
Hi, I need to create the project for Production environment. What can I do? I know that It is possible to create a project using the configurations (automation, post-functions) of another project ...
With Jira's free plan I'm trying to access as a user, admin access has been grantes, but when clicking on the emaillink I keep getting the following error: JLEVKT Any ideas?
I am getting error code YE9217
I want to try Advance Roadmaps to check it is suitable for our organization. It's a key functionality to decide if we migrate from Asana to Jira. But I cannot found where can I test it before....
A have resolve screen on transition. And i have a lot of resolutions statuses and i only need 3 statuses , how i can make it work ?
Hi Team, We have a project template in Jira and we want to convert that template to a general one. Could you please helps us how we can achieve it? Below is the link of template we use to create pr...
Hello, I would like to ask why an enterprise would choose to have different issue types for its issues. We are having JSD installed and in use for about 2 years now, using one single incident for di...
I have created a custom Dashboard on Jira Software for my team. I want this page to be open by default for the team when the project is opened. Is there any way to set that Dashboard as Home Page for...
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