Jira

Hi guys,   we use Servicedesk Server. Our Customers can submit issues through a portal where they are registered portal users. The issues usually are only visible for the reporter and request ...

• Question
• jira
• jira-server
• jira-service-desk
• server

I created a new issue type and workflow for an issue called 'changelog' this is a static issue - it collects sub-tasks and comments, but has no transitions.  I'd like these to show up in a se...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, While I've been told that I've been given admin access on Jira. I cannot see that information on my profile page. Also, I can't do any admin tasks like adding- removing: members & iss...

• Question
• atl-orange
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Team, Is it possible to just hide some of the options/make them not selectable? Instead of removing them entirely and losing historical data. We have script runner, JMWE and JSU.

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira-software
• jira-software-server
• jira-suite-utilities
• scriptrunner
• +1 more tag...

Hi Team, I need your help on adding the icon as option rather than text under custom field. ✅ Yes 🟥 No ⬛️ N/A These are my options. I need only the icons as we have it in priority. I w...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Experts, we are currently using Jira /Jira XRAY to create test cases. Here we use the XRAY test case importer. Currently we do not have the possibility to map the test execution as a link / imp...

• Question
• jira
• jira-server
• server
• xray

Hi team,   Looking for assistance to add a user, there is following message shows, when I add:     Thank you    

• Question
• cloud
• jira-software
• jira-software-cloud

I have users that don't use Jira often.  By the time they get back, their id is inactive.  This user interacts with Jira via an API.  And when their id becomes inactive, the API stoppe...

• Question
• cloud
• jira
• jira-cloud

How can I keep records of vacations of specialists in the Jira? Are there special offers or applications for this?

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to create a Jira issue when a google form is filled and send the email to corresponding recipients. I was successful in creating a Google Form, then an App script trigger, and finally th...

• Question
• jira

Hello guys, one of our teams in Jira Project are using TLS 1.2 protocol now and because of that we dont have email functionality anymore. Users cant open tickets anymore. How do we make it possib...

• Question
• jira-software
• jira-software-server
• server

We want to delete a project in our Jira but it doesnt let us because a system field is broken. The documentation say to delete the broken field but since its a system field it wont let us do that. Wh...

• Question
• jira-software
• jira-software-server
• server

when I use WBS-Gantt，Label field is non-editable

• Question
• addon-jp.ricksoft.plugins.wbsgantt-for-jira
• jira

Hello, Is it possible to import attachments through csv migration in jira server? If yes, can you please explain the process. Regards, Karthik

• Question
• jira-software
• jira-software-server
• server

hi - Does anyone know if its possible to create a DEL (delivery object) from a DESK ticket. Like could we have a button on a DESK, so that once you have analysed the issue and realise it needs more ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have been added to Jira Work Management but can see all projects in Jira Software and Service Management too.  As I don't need access to these modules (we have a dev team that uses them), is t...

• Question
• cloud
• jira
• jira-work-management

I have a custom field (Single_Select) in my jira instance. The field has some option values in it. I want to remove some of the options. Could you please confirm what will be the impact of Delete op...

• Question
• jira
• jira-server
• server

Hi All, Can you please advise me about an new custom field.the custom field name would be Status for example the field has two possibilities open and closed it depend when the agents closed or ope...

• Question
• jira
• custom-field
• feedback
• feedback-forum
• field
• +2 more tags...

Hello  I am looking for assistance to confirm if it is possible when creating JIRA Project boards that each board can have its own Issue types (templates with unique fields) and then also have ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello everyone, On cloud it is not possible to lock the "Estimated time", unless you remove it from the "Edition" screen. However, on server it was possible to modify the Original "Estimated time" b...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I need to fetch parent custom field value to compare with sub-task field value . To achieve that I was writing below code in sub task post function but no luck in getting parent issue . Getting ...

• Question
• jira-software
• jira-software-server
• post-function
• scriptrunner
• server

Since two weeks we see backlog issues appearing in our current Sprint. We see no way of getting them out.  When we use the search in the Sprint for those issues, they do not pop up in the resul...

• Question
• cloud
• jira-software
• jira-software-cloud

Can a non-Jira admin create projects?

• Question
• cloud
• jira-software
• jira-software-cloud

Dose updating the product URL affecting somehow already exiting API Calls we have in place for automation tasks?  

• Question
• jira-software
• jira-software-cloud

Steps to replicate:  1. Created Project and Epic.  2. Created new task under this Epic.  3. New task is in Backlog, but noticed Strike through of the Task when in Backlog (although ...

• Question
• cloud
• jira-software
• jira-software-cloud