Jira

My company has Jira Data Centre and lately we've gotten Service Desk and ProForma Lite. I am trying to create an automation rule which, when a checkbox is marked, a Form is automatically added to th...

• Question
• jira-software
• jira-software-server
• server

Hi folks - looking for some help designing a rule that is triggered by a change to the Sprint field on a Story, and then transitions the Story's Epic's parent. We have a structure in which Epics in ...

• Question
• cloud
• jira-software
• jira-software-cloud

In order to run Jira, version 9.10, it is stated in the official documentation that only Vanilla MySQL 8.0 is supported, and Percona-flavored MySQL is not compatible. Is there a solution to make the ...

• Question
• jira
• jira-server
• server

Scenerio- Having the ticket in with customer ,If user replies or commented back,it should move back to In progress automatically. Is there any way to do this? Sometimes even any other user comments...

• Question
• jira
• jira-server
• server

Buenos dias comunidad! Necesito bloquear la funcion de crear historias de usuario cuando la epica a la que pertenecen se encuentran en un estado final o "listo". Hay alguna propiedad asignable para...

• Question
• cloud
• jira-software
• jira-software-cloud

i have deactivated the Jira subscription but I am still getting charged USD 8.53. I  need help/solution to get rid of this issue.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Jira community,    When I create a issue ticket in a board, the ticket books to all other boards in the same project. How to set to rid of this issue?   Best regards, 

• Question
• jira
• unknown-hosting-type

I have an ask by a team that maintains a dozen Github repos which is: 1. When a Pull Request is created 2. THEN add a component to the issue based on the name of the repo For context, I have creat...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

We different instances of Jira and I cannot see Projects from instance to another. Is there a way to link or view on a board?

• Question
• cloud
• jira
• jira-cloud

Hello Lovely community, Here is my question. In our company we are not using cloud , we are using data center. I was trying to move one of the legacy automation to normal automation in jira but i ca...

• Question
• jira
• jira-server
• server

Hello, i need to do it in Jira cloud, tried via automation but it does not work, someone telling me to do it via scriptrunner, but hard to find information for scriptrunner cloud usage. 

• Question
• cloud
• jira-software-cloud

I'm working on a Salesforce - Jira integration. On Postman, the following request is successful: URI: POST: {{baseUrl}}/rest/api/3/search BODY:  {   "jql": "key in&...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Before I pose my question, it would be worth defining the two screens we are referring to. The customer portal form is where the customer logs into the customer portal and clicks Get IT Help to have...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We've created a Jira Datacenter plugin that uses TransformerFactory class and plugin creates new instances using the following implementation: factory = TransformerFactory.newInstance("com.sun.org...

• Question
• data-center
• jira
• jira-software
• jira-software-server
• server

Hi, I've a form with 10 different attachment fields. If I take a look at the answers on a form via the REST API, I will see something like this: "82": { "files": [ { "id": "6235...

• Question
• attachment
• cloud
• forms
• jira
• jira-service-management
• +2 more tags...

when iam trying to create a ticket i got some errors like  Error 1 - "Fix Version/s" field is required and the project "PROJECT" does not have any versions. Error 2 - Fix Versions/s: Fix Versi...

• Question
• jira-software
• jira-software-server
• server

cannot find sprints feature in project settings

• Question
• cloud
• jira-software
• jira-software-cloud

Have made filter accessible to whole org and set up my subscription to go out every monday with the results of filter but no report gets sent to my org.    

• Question
• cloud
• jira-software
• jira-software-cloud

Hello ,   Trying to restore data using instance backup , export done from Jira data center installed in windows environment version 9.4.7 , the import done in Jira data center installed in li...

• Question
• backup
• data-center
• import
• jira
• jira-software

Hi all. We have server version and we cant buy or get trial for server version all plugins by Marketplace. I need find all comments by specific users. What should I do now?

• Question
• jira-software
• jira-software-server
• server

Let's say i am editing a field name "DiffDate"  DiffDate = {{now.compareTo(issue.customfield_10304)}} now = August 17, 2023 Customfield_10304 = September 1, 2023   I expected tha...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

hi, all tickets dissapeared after completing sprint and did not move to the next one as expected. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We're working on an integration in our App that will allow users to connect their Jira account and pull/push tickets between our App and Jira that integration should support both Jira cloud and jira...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear Support,  my team uses the Jira Software appllication and we are very satisfied. However , we keep receiving billing requests. Is not JIRA Software available for free?  A possible rea...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I tried to install few tempo plugins like tempo planner and tempo teams and other similar tempo plugins , after that my tempo was disabled from dashboard and when tried to enable , unable to do so

• Question
• jira-software
• jira-software-server
• server