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want to add a status in Bug issue

Benny Jose February 13, 2018

want to add a status in Bug issue 

1 answer

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Nic Brough -Adaptavist-
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February 13, 2018

This makes no sense.

My guess is that you might mean that you want to add a new status into the workflow for bugs?  Is that right?

Benny Jose February 13, 2018

yes tats exactly my question.Can you help me on this 

Nic Brough -Adaptavist-
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February 14, 2018

Log in as an admin, go to the project you want to change this in, and go to the project admin section.

Look for the workflow section, descend into it, going down to the workflow that is in use for bugs. 

Use the edit option, you will find "add status" appears along with all the other editing options.

Benny Jose February 14, 2018

I have added my status ,but still i dont see that reflected in any issue type.I see a button call "Add transition".Does that button have anything that i should do?

Nic Brough -Adaptavist-
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February 15, 2018

Yes, adding a status to a workflow does nothing of itself, you also need to give the users a way to move issues into the status.  That means adding transitions.

Benny Jose February 15, 2018

can you guide me on adding transistions?

Nic Brough -Adaptavist-
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February 15, 2018

Try the "add transition" button you mentioned.

If you want to be able to get to your new status from any point in the workflow, use a "from anywhere" or "all" transition.  Otherwise, you'll want to select a start status. 

When doing this, make sure you add a transition out of the status (or have at least one other "all" transition).  Your users will always make a mistake and need to move out at some point.

Benny Jose February 15, 2018

I dont find the options you have listed

Options listed are,

1)transition name

2)Description

3)Destination step

4)Transition view

Add button

Nic Brough -Adaptavist-
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February 15, 2018

Ok, I think you need to start with the basics, rather than ask us, as we can't spoon-feed you everything.

Please have a read of https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html to start with.

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