unable to crearte Jira Cloud API Tokens.

[Warren Master ADMIN]

{"creationBlockedReason":null,"tokens":[]}

after entering the name of the token and hitting create 

I see  below  - tried several times, ingonoto mode , , different users, different browsers

Error: Request failed with status 400 and statusMessage=
at new n (manageProfile.d4e0ba778a5a897504c0.js:1:394364)
at n.<anonymous> (manageProfile.d4e0ba778a5a897504c0.js:1:394120)
at new n (manageProfile.d4e0ba778a5a897504c0.js:1:395297)
at Function.from (manageProfile.d4e0ba778a5a897504c0.js:1:395604)
at manageProfile.d4e0ba778a5a897504c0.js:1:359675
at Object.next (manageProfile_vendor.c4112ca50c96f5a88fd8.js:15:65356)
at h (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29080)
at m (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29584)
at e.value (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:30201)
at Object.onNext [as next] (manageProfile_vendor.c4112ca50c96f5a88fd8.js:143:9327)
at h (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29080)
at m (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29584)
at e.value (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:30201)
at manageProfile_vendor.c4112ca50c96f5a88fd8.js:27:40183

early.0d4f29a2f469a34a47c4.js:1 POST https://id.atlassian.com/manage/rest/api-tokens 400
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
p @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
e @ early.0d4f29a2f469a34a47c4.js:1
c @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
e @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ manageProfile.d4e0ba778a5a897504c0.js:1
(anonymous) @ manageProfile.d4e0ba778a5a897504c0.js:1
p @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
e @ early.0d4f29a2f469a34a47c4.js:1
c @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ manageProfile.d4e0ba778a5a897504c0.js:1
_ @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
L @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
t.default @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
A @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
ElpU.t.execute @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:20
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:27
e @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:74
value @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:74
e.try @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:143
e.start @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:143
t.request @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:143
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:15
e @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:74
value @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:74
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:83
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:83
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:59
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:59
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:59
TToO.t.b @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:59
e.mutate @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:83
e.mutate @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:83
r.mutate @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:48
r.runMutation @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:48
(anonymous) @ api-tokens.3e6df32f4dd44a71db31.js:1
p @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
e @ early.0d4f29a2f469a34a47c4.js:1
c @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
b @ api-tokens.3e6df32f4dd44a71db31.js:1
(anonymous) @ api-tokens.3e6df32f4dd44a71db31.js:1
p @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
e @ early.0d4f29a2f469a34a47c4.js:1
c @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ early.0d4f29a2f469a34a47c4.js:1
(anonymous) @ api-tokens.3e6df32f4dd44a71db31.js:1
onSubmit @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:90
submit @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:83
n.submit @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
onSubmit @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:90
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
f @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
(anonymous) @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
E @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
C @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
A @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
N @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
jn @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
Tc @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
De @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
Cn @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
Nc @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
Sn @ manageProfile_vendor.c4112ca50c96f5a88fd8.js:9
s @ ptc_sentry.57080d278fca8370cfc7.js:1
ptc_sentry.57080d278fca8370cfc7.js:1 Error: Request failed with status 400 and statusMessage=
at new n (manageProfile.d4e0ba778a5a897504c0.js:1:394364)
at n.<anonymous> (manageProfile.d4e0ba778a5a897504c0.js:1:394120)
at new n (manageProfile.d4e0ba778a5a897504c0.js:1:395297)
at Function.from (manageProfile.d4e0ba778a5a897504c0.js:1:395604)
at manageProfile.d4e0ba778a5a897504c0.js:1:359675
at Object.next (manageProfile_vendor.c4112ca50c96f5a88fd8.js:15:65356)
at h (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29080)
at m (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29584)
at e.value (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:30201)
at Object.onNext [as next] (manageProfile_vendor.c4112ca50c96f5a88fd8.js:143:9327)
at h (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29080)
at m (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:29584)
at e.value (manageProfile_vendor.c4112ca50c96f5a88fd8.js:74:30201)
at manageProfile_vendor.c4112ca50c96f5a88fd8.js:27:40183

[Trudy Claspill]

Hello @Warren Master ADMIN 

Welcome to the Atlassian community.

I am not experiencing that problem.

I did see another post where another user reported the same problem.

https://community.atlassian.com/t5/Jira-questions/Unable-to-create-API-token-in-Jira-UI/qaq-p/2419837

[Brett Hernandez]

Seeing the same issue with our instance as well

I had an existing token that I was able to remove, thinking I would be able to create new ones :(

[Trudy Claspill]

If you are on a paid subscription I recommend that you ask your Jira Admin to reach out directly to Atlassian support.

https://support.atlassian.com/contact/#/

[Brett Hernandez]

Was able to create one just a few moments ago, not sure what was happening