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support portal right side

AkiraLiveTv August 16, 2025

I have a question. Is it possible to see who is editing the ticket on the right side when submitting a ticket?

1 answer

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AkiraLiveTv August 16, 2025

Can I add the ticket processing (see screenshot here)?Screenshot 2025-08-17 081617.png

Matteo Vecchiato August 17, 2025

Hi @AkiraLiveTv

What do you mean with "who is editing", the agent assigned to the ticket?

Regards

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