Our company is exploring the option of creating a project in JIRA per customer (total of 5) for security/permission requirements. However, when we release an upgrade to our soaftware it is one versio...
http://screencast.com/t/LVg3JNFUpT1v If you view the video provided in the link, the shortcut to my favorite filters, on the left side of the search for issues page, collapses the name of the filte...
User has had this occur numerous times; however, I have been unable to replicate. User types ticket # into Quick Search box. Error message occurs (see attached). User has not entered ticket so no wo...
When configuring application links (in this case between JIRA and Confluence) is the URL entered one that has to be accessible publically, or can it be one that only the server can access. That is, f...
I am trying to get a trial version of confluence running and integrated with Jira. However I am running into a problem at the Connect to Jira step. It will not accept the url to the Jira server loc...
When trying to use the JIRA issue macro, I get the error message: HTTP error code from server: 500. Please check the log file for more information. Please see attached.
When I click on the Fix Version on an issue in Jira, I go to a Summary page. The description says Due: Friday. The users are confused by this, since today is Friday and the release is set for next we...
How can we change Status of sub-tasks from the right issue view area? It would be great if we can just click on the status icon and get a choice of all the possible status options to change to If t...
I wanted to put more options which are frequently used on the screen rather than on dropdown. I could not find any appropriate document to do that. Any help will be appreciated. Using Jira 5.1 ...
After configure Jira Team Calendar I receive this menssage: Unable to load events of Calendário Jira (d6fc5c6f-b429-435b-8bc6-4226081c9f51): . You may want to check the connection to gl2sv4 JIRA. ...
Good day, I purchased 5 licenses yesterday and am new to the process of installing .bit to MySql. MySql is currently hosted at host gator and they said i will need a VPS if I require root access. I...
I'm trying to add some static text either next to or below a field on a number of screens - especially my default view screen - but since the screens are created by adding/deleting fields, I figured ...
I would like to be able to group by name a set a of fields that would be assigned to be visible to a particular set of projects. We already have custom issue type schemes defined (project X will have...
One admin checked out admin group from having sysadmin permissions. Now, noone has sysadmin permissions. How can we reset it so that admins get back sysadmin permissions?
Our instace of JIRA is connected to Active Directory, and I've noticed that users sometimes have problems logging into the system. I suspect that some an unresponsive network might be the culprit an...
Hello everyone, I've been stuck since yesterday with a delicate issue : I need to create a custom user-macro, where it would be possible for the user to enter text (rich text) in 2 or 3 different...
When imporing issues from Redmine to Jira, I am fine with a new key being created in Jira, but I need the old Redmine key for reference. THe mapper does not seem to map it, and I don't see a way to m...
We recently switched to Rapid boards and I just recently upgraded to the latest Greenhopper with Epic support in the Rapid Boards. Here's my problem. In the classic mode, the was an Epic (label) fi...
So we have just signed up for an evaluation license of Jira OnDemand. Then we discovered that we can link this with our Google Apps domain for importing users etc. Is it possible to add this inte...
I'd really like to set up external customers (each has a group assigned) so they cannot see the System Dashboard - or go into Manage Dashboards and select "Restore Defaults" which brings the System D...
OK so here's the step by step on what I mean: Issue is created with a custom field called 'Languages'. The user has a choice of 5 languages and selects 2 of them (lets say English and French). Th...
Using Jira 5, GH 6. For our project, we have sprints set up in GreenHopper as well as a populated, ranked backlog (ranking is enabled). We have multiple product owners (yes, I know that's not the b...
Hi all, I recently setup an OnDemand version of JIRA (and Confluence). I work for a games publisher, and we have numerous projects and developers that work for us. I need to have all these pro...
Hello, We have partner companies that use Jira already since a long time and have recommended to us to get also started with Jira. Now we have created a new Jira OnDemand instance. I have set up...
We updated our Jira instance to 5.2.7 and enabled greenhopper with a trial version. When we try to create a rapidboard for greenhopper it return with an error.
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| April 8, 2025 9:37 PM PDT | ||
| April 8, 2025 11:27 AM PDT |