...t; <extensions>true</extensions> <configuration> <productVersion>${jira.version}</p...
Hi, we're testing JIRA Service Desk and it seems, that we can just assign a ticket to another agent. Is it possible to assign a ticket to a person with a regular JIRA licence (without beeing an age...
Hi guys We get following error when we sync LDAP user to JIRA , JIRA version is JIRA 4.3.3 , Do you guys any how to sort out this issue, please note th...
I have 6 users on my team. We have JIRA/Agile for project management and a single agent service desk. Our developers work in JIRA while our Service Desk agent is watching the qu...
How can I let the summary field auto-generated from a single select field and a single line textfield? Thanks
...bsp; { priJustField.setHidden( true ) } } Thanks!
Hi all, We want to allow our customers to create issues on Service Desk, by automatically sending emails to a given active Service Desk project. But when I try to activate email requests on JIRA Se...
Hello all we are using JIRA as our internal issue tracking and also we use it as a customer support system, after several configurations we settled on this one every client has a project in JIRA wi...
I'm connecting to JIRA with jira-python (0.32). At some point, the connection to the JIRA instance is lost. How can I check if the connection dropped and reconnect? Do I just have to "jira = JIRA(......
how do i develop a gadget? there is current some functionality that i'd really like to have on my dashboard but doesn't currently exist. is there a way where i could code my own gadget?
why o why o why?
I turned on Accept remote API calls in the system settings. However, from what I read the API is on a different port? I dont see another listening port in my netstat output...
I must allow my collaborator to create a new project on jira, but I will not give him permission to administrator (all) jira. can I assign a specific profile in some way to allow a user to create pro...
Hi all, I've just added 3 fields to Tempo AddOn, section "Worklog attributes" but it seems the JSON command on a dynamic drop down is not working. I used the following JSON atributes/values definit...
I am researching the upgrade process from JIRA 4.2.4 to 6.3 Our team uses FishEye/Crucible (2.5.1), Crowd, and Confluence and I can't seem to find a version compatibility chart on the Atlassian...
I have 150+ JIRA projects and building 5+ new one's a week on average. We have gone from 1300 users to 2700+ in the last 6-7 months and adding almost 100 new users a week on average. In our admin req...
Hi, I want to remove a couple of fields when resolving an issue. jira resolve screen 01.2015.JPG
Is there any way to test a new workflow on a medium sized project without porting the project over? Cloning it? There's add-ons but only for server based JIRA, not Cloud, which we have.
According to Atlassian help, I should be able to select my home page using the My JIRA Home section of my profile. But there is no My JIRA Home section. Is this an admin setting somewhere? ...
I know this is an outstanding limitation of JIRA - the question on how to do this in JIRA has already been asked and there's also an open issue for it with Atlassian. Basically, we have multiple cust...
My subtasks are nested under my stories on the Agile Board. I can move the tasks across the board, but I cannot move the stories. My tasks have To Do, In Progress, and Complete as their statuses. My ...
I'm new to JIRA and to Service Desk. We're running the Cloud server, and I'm trying to figure out a way to create a checklist for certain Request Types. For example, we have a "New Hire" Request...
I am looking to retrieve the issues who's status hasn't been changed in more than 3 days. For those that haven't changed their status in the past 3 days, I am using status changed to "Reopen" on (-...
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