I have a service desk using issue collector with a form in our product application. I need the issue collector form when submitted to create a user if they don't already exist just like if they had e...
Hi, I am using JIRA Scrum. I would like to use JIRA to track my SDLC, request, design, development, and QA. I would also like to track time for each stage. We are current...
Hello! I have a project and want to allow an user to create and resolve an issue - but not to have the abillity to browse the project. Create Issue works fine - but the permission "resolve issue" h...
Does anyone know about limits imposed on various fields? I am using JIRA 7.1 on cloud
I am looking for a plugin that can perform calculation only for given below condition: 1)When a issue updates 2)At the end of the day ( or every time date changes ) To make my point more c...
Dear all, I created new screen, screen scheme and assigned it to new project. but when I tried to test creating the issue, it failed with the error 'Error creating issue: Unable to clean field - 'c...
This question is in reference to Atlassian Documentation: Assign users to groups, project roles, and applications So, I just barely started my JIRA account and I'm learning how to use it. I cre...
The velocity chart is only showing 2 of 11 closed sprints. Why?
Hello, I would like to know if it is possible for a custom field (or any field in general) to be only visible when the issue is on a specific status within a workflow. i.e Can I make the ...
Hello, I am trying to create an automation which sends a custom email whenever an issue is closed on JIRA Service Desk. I am using the following option: Issue Workflow > Add Post Function &g...
We are creating a new installation of JIRA Software version 7 on a server with Windows Server 2012 R2 64 bit and would like to install the database on an external SQL 2014 server. I cannot find ...
This question is in reference to Atlassian Documentation: Finding your Server ID Ask your question here...
On JIRA Service Desk, We would like to populate a particular value in a field based on the value selected in another field. In this case, we would enter the customer name and it would automatically ...
When I add a comment to a request in service desk (v3.0.5), the following text is pre-populated: "Hi [Full Name of Reporter], – [Commenter's Full Name]" Can this default text be mo...
Hello, I have a project listed in my Projects dropdown but when I go to that project and try to add an issue to it, I am unable to because that Project isn't listed in the dropdown under Create Issue...
This question is in reference to Atlassian Documentation: Advanced workflow configuration A user is added to the Close Issue permission scheme for the project, but the condition on the Close transit...
Emails sent to our support address are imported and tickets are created and updated. But with each email response the small attachments like logo, bullet points and pictures of priority and tasks are...
Can this be done without editing coding?
When viewing search results in list view an option appears to "Export search table to PDF" Is it possible to turn off this feature? I have disabled the Issue Views Plugin module so users can no...
Hello, I searched and found various hits on this such as creating a web-item in some xml file but I don't know where to put that xml file and if that is really all that is involved? We have a ...
Have already tried: summary ~ currentUser() OR description ~ currentUser() OR comment ~ currentUser() OR text ~ currentUser() but returns just the issues where the username has been included the co...
This question is in reference to Atlassian Documentation: Customising Cards I have tried this many times! It seems that the card itself won't have a background colour change BUT a thin vertica...
Getting this error with Jenkins 1.5.5 and JIRA 7.0.5: 2015-12-30 07:15:53,086 http-nio-9090-exec-25 ERROR [o.a.c.c.C.[.[localhost].[/].[servlet-module-container-servlet]] Servlet.service() for servl...
I work for a company that creates apps. Each of the apps has a separate board. We have a small team and need to work on a few bugs from one app, while creating a feature for another...
I have two projects with similar names. One of the projects wanted to update the issuetypes. I moved a couple hundred issues from one issue type to another in that project. How can I search for those...
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