Community resources
Community resources
Community resources
Jira
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Hi All I am trying to write a script using the database tables and i observed an anomaly. Ideally all JIRA IDs (ID) on jiraissue table should have a 1 to 1 mapping on ID column on changegroup....
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I am the administrator of the system and the project lead. I am trying to close a sprint, but when I click on 'Complete Sprint' at the top of the sprint and click 'Complete' I am given the message "E...
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Hello, I have been searching around for an answer to this question but am not able to find a solution. Issue: In Agile when I move an issue from ToDo to In Progress a full screen popup windows show...
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Hi all, I have what I thought would be a very easy operation, but I am a little stuck. We have 2 users directories: JIRA Internal LDAP The JIRA internal should be just used for my adminis...
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This question is in reference to Atlassian Documentation: Roadmap Planner Macro Ask your question here...
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Hi I have a single select field type custom field on our JIRA instance (6.1). Say the select field has values A, B, C and D. My requirement is to identify issues which have changed the ...
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Is there any report available for service desk customers? If a manager for a department wants to know how many servicedesk requests have been submitted from his/her department? Some type of reporting...
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Hi, We want to use the JIRA Go2Group CRM plugin. Is it possible to use generic JIRA accounts for the Support Level 1 users (salesforce users) and set the Salesforce username in a JIRA custom field?...
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This question is in reference to Atlassian Documentation: Installing JIRA Service Desk Ask your question here...
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When I want to subscribe a filter I get this screen: image2015-11-10 16:15:30.png In the JIRA documentation I see that it must be possible to add a recipient (user or group): image2015-11-10 16:17...
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Hello, While noticing the /var/atlassian/application-data/jira directory has 700 access drwx, can the file: dbconfig.xml which has 644 in this directory, operate successfully if the permissions were...
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Hi, I am using the Burndown chart, and it seems that its information is wrong. burndown.png The chart above is showing that I have about ~400h to get all stories/tasks completed. However, ...
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I would like to be able to test new plugins or features in JIRA Cloud. Previously we would have a local test server, import data into it and try out the new features. This would be d...
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I am trying to get to the project summary and administration page for a project, but JIRA keeps directing me to the AGILE Board for the project when you select the project name. Running JIRA 7 &nbs...
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Hi, I created a post-function which automatically created a subtask. This is done correctly but the remaining estimate is not copied to the subtask. I tried to do this based on the workflow extensi...
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When clicking create some users are experiencing an error. I suspect there might be a known issue here but I cant find it. Can anyone help or point me in the right direction so I can feed this back? ...
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Good morning, We had a Jira 6.1.7 + Jira Agile and other add-ons working on a server. Now, we are evaluating the migration of some of the projects from that server, to an independent server. We will...
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Hi, I have several inline scripts for a number of Escalation Services (provided by the super ScriptRunner plugin) applied in the Additional Actions section. These scripts contain html and when...
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Hello, In a workflow I have a few post functions on a transition. The last one is "Fire a issue Resolved event that can be processed by the listener". I want to remove this st...
675 views 1 0 Deleted user November 9, 2015 -
Hello there, I would like to remove or re-map the button located on the top level menu within JIRA. We are using JIRA as a service desk solution, however some of our Agents are creatin...
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I need to remove "Configure Field" on the Issue creation popup. Also i need to remove Reopenings History, Stateoscope tab from issue view window. Is there any way to do it ?
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This question is in reference to Atlassian Documentation: Best practices for designing the customer portal How can I share customer requests in Customer Portal? I have a Goup of customers. The...
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Sometimes we create tasks that need to be implemented directly. Currently we create a task, go to the backlog and assign select the task for development. We knew when we created the task that it coul...
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