How to migrate two JIRA instaces into one
We have a 25 seat license of JIRA that we support as a VM in our local environment. Can the license and this service be converted to the cloud based solution?
Hi, Currently I work on an 80+ person project. The project is made up of roughly 10 teams. 70% of the teams have some overlap with another team (i.e. a tools team supporting a feature team, etc.). I...
Hi, once upon a time I registered for status updates concerning the Atlassian services via SMS. Now I do not want to receive them anymore. Where/How can i unsubscribe? Thanks
We're updating from JIRA Server 6.0.5 to 6.4.11. Lots of our users rely on the Workflow Visualization add-on. Does anyone know of any alternatives?
when creating an issue the assignee is specified in the create issue screen but the workflow always creates the ticket in the open state. agents then have to go to the issue and click the assign butt...
We recently added Tempo to JIRA and now we have 2 log work buttons. How can we remove or hide the old log work button so that only the new Tempo one appears? I have seen others that say to disable t...
This question is in reference to Atlassian Documentation: Setting up SLAs Is it possible to set up "default" SLAs that will be applied to all new projects? Also, can SLAs from an existing project be...
I have a JIRA instance (server, not cloud) for which I have JIRA Agile installed. We've been using this setup for about 9 months (big fan, btw). We are now considering adding JIRA Service...
Just upgraded to JIRA 6.4. Now whenever users try to create a new ticket (i.e., enter information on the "Create Issue" window) then hit the "Create button", they get greeted by a popup that says "Ar...
We need to increase or user license for our currently installed 6.4 JIRA (installed last March) - do we have to upgrade to JIRA software in order to do this? I am talking with customer service ...
When I attempt to save a new comment on an existing issue in JIRA (Mac OSX 10.11.1 w/Chrome latest) the spinner comes up and just stays there. I have to refresh the browser to see that my commen...
Hi When i move an issue to another project, the move operation retains all the field information including the sprint information. How can i ensure that while doing a move operation, some of the fi...
Hi there, We're having problems when click on issue types to see the workflow. IssueTypesError.png Can anyone help us? Thanks!
Hello world, I went into the Marketplace aka the "Import from Marketplace" via the plugins/servlet/wfshare-import. I selected: Workflow | | Issue Types Maintenance Dev Workflow = over all wo...
Hi everyone, we're hosting JIRA and are using the Time to SLA plugin. The problem is: When i search for specific issues with filters, of course I want to see the remaining SLA time for all displayed...
I don't know if I can request new product features here, but it would be nice if.... When an issue is assigned from one person to another to be completed and comments are being submitted all the tim...
Hi, I have a custom numeric field, let's say Score. Value of that field usually starts from low value like 1 or 2. Users can change it. Me as an admin I need to have a date when value of that field ...
We want to configure a lowre log level only for that plugin. ideas?
Am I able to see ALL tickets from All organizations, or just from my organization, and if just my organization, what steps should be followed to enable this feature? Thanks in advance for your help.
Hi, I want to save some data which will be associated with particular JIRA instance and project set on that instance. How can I get it?
From this morning, the search function put all the display in grey desactivated. Even no way to change move to next page. Same behaviour occurs on our 3 computers at the same time. Please, urgent su...
We have JIRA server migration with same database. We are planning to backup the database. My question is if we fail the new server when we migrate we have to up and run the existing server. in this c...
Hi. I would like to add an outcome to my tests in my current project. Right now there is just a Pass and Fail outcome, however I would like there to also be a 'Known Issue' outcome if possible? &nbs...
If we copy JIRA home directory cross over the new server, do we need to manually enter the Licence ?
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