is possible lock the slates to users based on their roles or groups. Thank you
We would like all NEW email and all requests eventually to go to only to one queue, named triage. From there a "dispatcher" will then dump the request into the appropriate queue, say "systems" or "Ne...
Hi We use a JIRA Agile Kanban board for our project and we have a column name "Queue (Waiting for Customer)". This column has a relatively high WiP limit since a lot of support tickets that ...
We are interested in having the status of newly created tickets default to particular status', based on the permissions of the user who entered it, for the same project. For example, if someone...
I would like to manage functional requirements by functional area and have traceability from high level functional requirements through to associated stories, development and then implementation. At ...
This question is in reference to Atlassian Developer Documentation: JIRA developer documentation How to configure JIRA, not to truncate attachment's file extension.
Hello, this is driving me crazy. I created a post script function on the create transition, so that issues of one kind (you'll see in the screeshot) would be closed automatically after create (this ...
Hello, I am asked to add a column for issue type " Bug " on the Kanban board. When I go and add a column named "Bug" and select the status in progress, none of the bug issue types with the sta...
We would like to have deployment dates that are entered into custom fields on issue creation appear, with the issue summaries, in Google Calendar. Is this possible? For example, does the 'Work Calend...
Is it possible in JIRA Agile to create a new sprint above all other sprints in the Plan view instead of below?
When a create the ticket via Jira, the customer is not notificated by E-Mail. How can I change this? I want that the customer receives information about all updates concerning his ticket.
I would like to be able to automatically generate a PDF based on a template, with information from issues matching several JQLs as well as some charts and contents from some gadgets. An ideal soluti...
@Nic Brough [Adaptavist] Hi , I have JIRA backup Zip file and newly we setup jira in AWS-linux , to restore the data i need to place the zip file(backup) in home/ec2-user/atlassian/applica...
We have a custom field which comes in to the popup screen in the middle of the workflow. How can we make it mandatory ? when we make it mandatory using field config, in the issue create screen it giv...
I want to set up my plan so that any updates to the Epic Name and Description plus Original and Remaining Estimates are updated from JIRA Agile to Portfolio but not the other way around without ...
Hi all, We are using JIRA service desk for our customers, with automatic issue creation with emails sent by customer. In our JIRA projects (cloud version) If a customer user creates a iss...
Is it possible to provide a multi-line comment in a transition issue action when configuring an automation rule with the JIRA automation plugin? We need to write comments including new lines not just...
I Want to add webservice address as url in jira webhook!but i dont know how?
We have just upgraded to Jira7, and Sum Up has changed into Paid Update. We want to buy the license, but we just need a trial before we make a purchase. The trial is shown as valid till 7 March, but ...
Yes, I can deploy the JIRA Service Desk 3 on JIRA software by using upload add ons. But after successful completion of this I cant start it. Whenever I clicked on Get Started on JIRA Servic...
Custome URL means to access the project
I want to create a dashboard which lists a Portfolio year, Project identifier, project name, project family, about 6 key milestones, a current status, and a PM assigned traffic light value. Most of t...
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