I have created an external role and user. I added the user to the role, as an observer. This is good. They are limited only to the project and only to JIRA. However, we wanted to allow the software d...
Hi team, I dispose of two JIRA servers of distinct versions and we want to migrate projects from the JIRA older version to the JIRA with the newest version using the export/import JIRA's native tool...
This question is in reference to Atlassian Documentation: The 'Update Issue Field' Post-Function I'm looking to move issues automatically to a board once it's through the work flow via post function...
The documentation seems to suggest this is NOT possible: This message handler creates a new issue, or adds a comment to an existing issue. If the subject contains an issue key, the message i...
Hello, this is an issue that keeps on appearing with our clients: they would like a tool for resource management, which would have a structure of issues you could plan resources from (Ok, Structure ...
I think the answer will be no, because Atlassian clearly has something in mind for this... but at the moment it is completely useless as far as I can tell. What is the actual different between ...
I want to create two projects for external clients with complete separation between them. I have been able to find many pages containing explanation how to restrict users from accessing and seeing ot...
How to find who have created or modified a issue in Jira in last 2 months ?
This question is in reference to Atlassian Documentation: JIRA User's Guide Is the JIRA 6.3 user guide available in .pdf format?
Hello, Could someone help me to set up notification rule only for one column (in settings available only when task is moving in general). For example: When Task from "Selected for Deve...
Hi everyone, Is there a way to use another service desk project's Request Types that are confıgured by me. Like permission schemes or notification schemes we want to use the structure that we creat...
We have a business requirement to update value of a custom field in a JIRA project based on the resolution status of all linked tickets. So when all the linked tickets are resolved, we have to update...
PLEASE TRANSLATE SHARE WITH CUSTOMER TO PORTUGUESE
Hi, I would like to be able to set the security level as an administrator during a post function. Is it possible to run the post function as another user? Thank-you, Cynthia
This question is in reference to Atlassian Documentation: Installing JIRA Service Desk Is it possible to add JIRA Service Desk to exisitng instance of JIRA Software? If so - how?
Sorry for what might seem a very simple question but I'm new to Jira. I am struggling to get my head around the purpose of Issue Type Screen Scheme. I get the need to set up a screen with field...
Once svn commits data related to an issue in JIRA, the commit details are visible in JIRA, at that time I need to automatically move status of an issue in JIRA from A to B. How is it possible?
Is it possible to pre-populate fields with order numbers? We want to implement service desk. Within the ticket we want to be able to have a order number field for associating work-orders. &nbs...
We are using jira-cloud and have a few projects already in place. Recently we added a bunch of additional roles that are supposed to be part of every project. I know that every new project creat...
How difficult is it to setup a test environment; and how to transfer to production
I have downloaded the Watcher Custom Field for JIRA plugin and have also created a custom field called My Watchers. This field does appear in my Create and Edit screens but when i start to type the u...
This question is in reference to Atlassian Documentation: Project shortcuts Hi there, We are trying to add links to resources with different protocols rather than the default ones (listed in the At...
in order to automatically assign the issues we need to modify the post function of transition in workflow
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