Community resources
Community resources
Community resources
Jira
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epic link.pngThis question is in reference to Atlassian Documentation: Issue fields and statuses Ask your question here...
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How do I contact the billing department?
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Hi. We have the cloud version. When anyone but me (the administrator) trys to add a watcher they get this error. jira.jpg
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How can i search for issues in JIRA using the fields that are showed in the Zendesk integration.
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How do I create a subtask and auto-assign to a persion? I have tried the following ways, but none have worked. - task1 / assignee:"David Smith" - task2 assignee:"Dave Smith"&nbs...
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Hi Just started using structure plugin. I created a agile structure, enabled it for project. In project added 1 epic, 1 story and 2 tasks. Here are some questions: Epic showed up automatically u...
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Hi, I have recently set up a kanban board. I created a task within it but I dont see any 'Edit' button. This is a default button with Agile board. Seems like it is not with Kanban board. But there s...
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We are working in Portfolio and doing some planning / estimation on Epics. We are have also entered some teams in JIRA Portfolio and have been detailing what teams will work on which Epics.&nbs...
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I need issues which created and updated yesterday i.e 2016-07-28 00:00:00 to 2016-07-28 23:59:59.what is the date format or functions can i use.
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According to the Docs on changing the default session timeout, you can set the session-timeout value. What are the min/max values accepted? <web-app ...> ...
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This question is in reference to Atlassian Documentation: Configuring the customer portal Is it possible to disable the portals page and only allow customers to see one portal? e.g. portals/1 and no...
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How does one downgrade Insight form 4.2.11 to 4.2.7? The reason we are doing this is because some of our devices are no longer showing up to be picked.
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I created a custom, calculated date field (Requirements Due) that I want to populate with a date that is X days prior to the selected due date. However, I am a novice (at best) and getting lost in th...
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I'm being asked to maintain a list of applicaitons in Confluence showing their release status which will automatically update when versions are released. Another alternative would be to pull all ver...
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This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel When I download a query in the format of an excel file, the file downloads to the bottom of the ...
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If the checkbox checked, the text field has to be filled out, then the next transaction is possible.
I have the checkbox on a screen. If the checkbox is checked, then Comments have to be filled out as well. Then, the next transaction (button) can be proceeded. How do I do this?
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This question is in reference to Atlassian Documentation: JIRA Cloud - How to Create a Read Only User Ask your question here...
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I'd like to "connect" workflows of 2 projects. We have a Project A as ServiceDesk and Project B as Software. If a issue of Project A reach defined status I'd like to do one of following actions on d...
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This question is in reference to Atlassian Documentation: Managing components Ask your question here...
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I sent out invitation emails to customers a while ago and heard from some of them that they never received an email. I had them check their spam/junk, but they claim they never went through. &n...
356 views 2 0 Deleted user July 29, 2016 -
Can you help explain something. Ticket ASD-2632 met the SLA even before the ticket is closed. We made a change last week to match the trigger to pause the counter when the agent contacts the cu...
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All - We've integrated Confluence with JIRA Service Desk and we can create KB articles, etc. What we would like to do is reference, link, attach, or embed an existing KB article into a re...
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Hi , is it possible to change the status based on the transition screen field value . Regards Srikanth G
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This script which I got from: https://scriptrunner.adaptavist.com/latest/jira/plugins/working-with-tempo.html, is supposed to automatically add to a worklog when an issue is transitioned to out ...
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