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How does one downgrade Insight form 4.2.11 to 4.2.7? The reason we are doing this is because some of our devices are no longer showing up to be picked.
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I created a custom, calculated date field (Requirements Due) that I want to populate with a date that is X days prior to the selected due date. However, I am a novice (at best) and getting lost in th...
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I'm being asked to maintain a list of applicaitons in Confluence showing their release status which will automatically update when versions are released. Another alternative would be to pull all ver...
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This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel When I download a query in the format of an excel file, the file downloads to the bottom of the ...
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If the checkbox checked, the text field has to be filled out, then the next transaction is possible.
I have the checkbox on a screen. If the checkbox is checked, then Comments have to be filled out as well. Then, the next transaction (button) can be proceeded. How do I do this?
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This question is in reference to Atlassian Documentation: JIRA Cloud - How to Create a Read Only User Ask your question here...
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I'd like to "connect" workflows of 2 projects. We have a Project A as ServiceDesk and Project B as Software. If a issue of Project A reach defined status I'd like to do one of following actions on d...
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This question is in reference to Atlassian Documentation: Managing components Ask your question here...
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I sent out invitation emails to customers a while ago and heard from some of them that they never received an email. I had them check their spam/junk, but they claim they never went through. &n...
301 views 2 0 Deleted user July 29, 2016 -
Can you help explain something. Ticket ASD-2632 met the SLA even before the ticket is closed. We made a change last week to match the trigger to pause the counter when the agent contacts the cu...
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All - We've integrated Confluence with JIRA Service Desk and we can create KB articles, etc. What we would like to do is reference, link, attach, or embed an existing KB article into a re...
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Hi , is it possible to change the status based on the transition screen field value . Regards Srikanth G
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This script which I got from: https://scriptrunner.adaptavist.com/latest/jira/plugins/working-with-tempo.html, is supposed to automatically add to a worklog when an issue is transitioned to out ...
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Hi, Is there a template for setting up a cloud version of JIRA? I am an absolute novice when it comes to setting up the site.... I am after a examples / templates on how to set up: Issue Security ...
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...ompManager.getComponentInstanceOfType(CommentManager.class) //Der wirkliche Kommentar commentMgr.create(issue, currentUser, sourceFieldVal, true) the error: 2016-07-29 14:50:18,421 http-nio-9001-exec-15 ERROR ad 8...
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This question is in reference to Atlassian Documentation: Managing service desk notifications Frustrating on Notification.. It never send notification Assignee, Reporter ... I tried all the Option...
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Hi, We have created multiple dashboard to our teams based on their requirement. Tempo user time sheet gadget is working on one dashboard and not for other where in the user and period same. The be...
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This question is in reference to Atlassian Documentation: Multiple Active Sprints in Agile Scrum Board when the Parallel Sprint option is disabled Ask your question here...
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This question is in reference to Atlassian Documentation: JIRA User's Guide Ask your question here...
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Hello, Can anyone please tell me how can i export all the subtasks of a target issue ?? I mean for the issue ISSUE-1234 for exemple, how can i list its subtasks ? Thanks in advance
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How can we find out - what are the sprint cycles(i,e based on sprint end or start date) planned in a specific month in JIRA Agile Project using using JQL Query ?
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Hi, I just deleted a filter associated to a board.The board also got deleted (don't know how). This board was linked to the Portfolio plan. As a result of which the Portfolio Plan shows me the...
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I don't like agile, won't use agile; of what use it this product to me?
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JIRA - upgraded to 500 users JIRA Agile- didn't upgrade now my Agile cannot be used. Please help.
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Hi, I have two date fields in my project, 'Date Loaded' and 'Deadline Date', i want to look at everything that has a date loaded after deadline date so i can see which issues have missed the deadlin...
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