Community resources
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Community resources
Jira
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The gadget header colours do not match the colours defined in system > look and feel. I have set the gadget headers to be grey but they still appear in default blue in my dashboard (using system d...
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Is there a way to use JIRA ServiceDesk to escalate/handle outgoing tickets like Kayako Fusion works? Basically the feature I´m asking about would be to send initial tickets as plaintext/html to...
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Anyone else notice that export current fields to html or csv no longer uses the filter columns that are being displayed? It appears that all you get is the my default columns, regardless of what is ...
313 views 1 0 Deleted user November 1, 2016 -
How can I give Browse User Permission for specific group with ability to mention users only in this group, not in all the system? The case is we need to give ability to mention users to our cu...
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Hello We're using the Watcher Custom Field for Jira. I have an issue security that is set for the assignee, watchers and reporter. Once an issue is created and the issue security is set, I can no ...
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When adding an item from the backlog to a sprint, within the backlog page on a scrum board, I wish for the status to change from Project Backlog to Open
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I think this coulod be a question of general interest. One of our customer potentially interested in Insight asked me whether insights network discovery functionality includes a licence / serial numb...
486 views 1 0 Deleted user November 1, 2016 -
Hi I'm having trouble configuring a new board to the tailors of a user. In essence the user wants the Sub-Tasks to be the columns of the scrum board, and the Main (Parent) tasks to be the sw...
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We are startup company from Republic of Georgia, we are using scrum methodologies for all of our projects and I personally have experience working with JIRA in my previous job. I'm inte...
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I have small query,please clarify me. Am using JIRA v6.2, As of now i have only production instance and am planning to create the JIRA Test Instance but here my question is the production JIRA licens...
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Hello - Some of our past team members (who are no longer an active user within our JIRA instance), are showing up on the weekdone reports, which makes me think the indexing is out of date? Would appr...
348 views 1 0 Deleted user November 1, 2016 -
I want to write a sql query which shows me all Project Names, Start Date and End Date based on project sprint mapping.. Thank you in advance.
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we re using the Agile plugin with JIRA 6.4.6 and in JIRA 7.0.2 agile is included in the JIRA release. Will I need to remove the JIRA agile plugin prior to upgrading JIRA ?
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Hi, By mistake i deleted a filter which was subscribed by a user. This user is still getting notification for the same. When i try to edit the subscription it gives the error message. How should i f...
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Hi JIRA team, One of my developers is having smart commit error every time he commit source code to Git connected to our JIRA server. Screenshot below. As you can see, he used the correct syntax: IS...
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hi...thanks for your answer. To notify customers as your following process is it notify to everyone as they are JIRA service desk user or one specific project?? because i need only specific proj...
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Hi! I need help to change default url to my domain for example: https://<domain>.atlassian.net/servicedesk/customer/portal/1 to servicedesk.domain.com
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I installed the JIRA labs rich text editor in JIRA 6.4.14 test environment. It work fine. I then installed it in our production environment and it worked no so fine. When, for example, I add a c...
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I read the Atlassian article #779160826 about the steps for migrating from a JIRA server instance to JIRA cloud, but I am curious about exactly what information the JIRA server can export. The articl...
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I am attempting to use a custom Post Function in a workflow to translate a String value to a numerical value. I have created a Custom Field named Size with five possible values: One hour or less. ...
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I am implementing this plugin and setting up notifications such that whenever the SLA is breached, it sends notification. I tried different options like sending notification to "assignee", some fixed...
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Hi, When i use the export to CSV functionality there seems to go something wrong with multi line fields. Instead of turn enters into spaces or something; JIRA puts each enter on a new row in ...
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I am having a hard time finding the add-on menu in JIRA 7.2? And the documentation doesn't seem to help much. Please tell me where it is.
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... this might be a 1st Q of many to follow... trying to get to the root of the slow performing JIRA instance. so: after a few 60+ sec delays we started monitoring GC logs (feeding from gc.log), loo...
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Hello I am trying to get finance metrics filtered by different version created for JIRA project. Is it possible to do same in Tempo. I am not able to figure it out. Please advise if th...
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