Why don't my highest ranking items rise to the top automatically? It looks like if there are no sub-tasks on my issue it moves the issue to the bottom of the board even if it is the top ranked story...
I need to be able to choose an assignee and show the tickets they logged time against between certain dates. I see created date and resolution date, but that's not what I need. Example, I...
I have a few dozen matters assigned to me, but want to view only the ones that are waiting on me to take an action. I don't want to see items that have been reassigned and are currently waiting...
If I use the uninstall script to uninstall JIRA 7.3.0 (server), can I then re-install 7.2.6?. We are having issue with our SSO Authentication supporting 7.3.0 and need to revert back to 7.2.6.
I added two custom fields to one of our field configurations: Start Date and Completed Date (both date pickers). When I edit an issue, those fields are automatically populated with today's date so wh...
Using JIRA Service Desk Cloud. After spending time to prepare a single customer portal, some QandA, etc. Create another customer, looks like I have to spend hours to configure the same and w...
We have purchase a license for JETI and installed it. I've followed the vendor's article for configuring an Email Help Desk, which includes a mail handler within the add-on that has a regular express...
Hi, I am looking for a way to restrict our partner edit or change the field Priority. Highly appreciate for any inputs you might have. Our JIRA is 7.2.3 . Thanks. Kind regards, -Trung ...
For example from a board of epics to a board of it's tasks? or From a board of tasks to a board of its sub-tasks? Thanks !
when I create a Story the Resolution field is required. I believe it has something to do with the transition for Create. I want to delete the post functions, but doesn't allow me to. I a...
I setup a workflow and now the "Resolution field" is required upon Creating a Story Issue. What is the problem?
How to change the billing contact
Is it possible to configure swimlanes in JIRA core? Current example is setting up a shared to-do list for a Finance team, and would like to setup a swimlane per assignee. Is this possible in...
If we use JIRA are we able to attach word documents within the request or are the only acceptable formats screenshots only?
failed to import data from redmine jira-core jira jira-administration >java.lang.OutOfMemoryError: Java heap space That's a classic - it...
I need the Jira NUMBER to be more visible in the Jira cards on the Agile boards and specifically on the Backlog board. You changed the design and I can barely see the numbers. Worse yet in the Backlo...
Hi, The All-In-One Tableau Connector for Cloud is missing the Parent Id and Issue id fields when connected to Tableau. We are in need of those fields for a specific report requirements. C...
We are looking for a way to automate tagging (@user) the reporter and assignee in the comments when a ticket is assigned. So something like "@reporter your ticket has been assigned to @assignee...
Hi, I'm wondering if it is possible to plan vacations per resource in Big Picture (non-enterprise)? I've tried everything and I can't seem to get this working but maybe I'm just missing something. ...
My use case is the following Public / Private JIRA: JIRA offers the functionality to make specific content only accessible to identified groups through permission schemes and user groups. However, ...
This question is in reference to Atlassian Documentation: Viewing your system information The System Information page is no longer visible in Cloud, is that on purpose? I hope not!
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| January 13, 2025 12:44 PM PST | ||
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| November 25, 2024 3:52 PM PST |