Use case: I would like to understand what are the EPICs of a specific Initiative when I'm calculating the timeline, so that I can adjust some priorities. This is also valid between stories and E...
Hello there, we are using JIRA and SharePoint in our team and I noticed the following issue: Currently we are attaching files to an issue that are also saved in SharePoint. (We need them in JIRA to...
Hello, Is there a way to create a JQL matching issues where a certain SLA field is empty ? The only operators I found where numeric ones (=, <, >, ...) but I couldn't find any "is empty" oper...
Hi Guys, I've run into the following issue trying to setup custom coloring of a JIRA instance. I'm using JIRA 7.3.0 with Service Desk 3.3.0 So, applying some changes to the custom colors in System...
Hello everybody! I was trying to make mapping in my template - I need to see all the linked issues (summary) in one line, so I used this command: #{for j = LinksCount}${Links[j].Summary};...
When you upgrade your user tier you need to purchase a license for all Paid Addons. As you need to get a quote from Atlassian it is desirable to get only one quote that contains all required license...
Hello! After the new year ceased to work on the notification e-mail. Do not come to anyone from the team.
Is there a way to identitfy which issue types, custom fields or screens belong to which add-on? The add-on name is not always defined in the title or description. Also&...
...sername', dataType : 'json', contentType : 'application/json', beforeSend : function(xhr) { xhr.withCredentials = true; xhr.setRequestHeader('Authorization', make_base_auth(u...
I'm under JIRA Cloud, and most of the projects we create have a standard set of technical requirements. Is it possible to automatically generate these when we create a project? Can this be done with ...
Trying to set up a workflow so that as it transitions between two statuses it automatically updates the tasks due date. Is this possible without script runner?
Is it possible to restrict a value in a multi-select list to all users except a group?
Hi, I have a series of tasks that need to follow a sequence that involves different engineers. I assume that to do this, I need to use sub-tasks? What I want to do is to prevent an engineer from se...
How do I show (on a card) that an issue is a blocker or is blocked? Displaying linked issues isn't helpful, since there are many kinds of links, and the majority aren't blockers.
What virus scanning functionality does JIRA Service Desk Cloud come with? Does it detect problems with attachments, hyperlinks (e.g. .exe file), etc.
I would like to know which component (issue category for my purposes) takes the longest to resolve weekly, monthly yearly, on average etc. However, all of the dashboard gadget for time do no...
I know this question has been asked a few times here however the suggested solutions do not work for us. We've been trying to use the Workflow Properties to restrict access to cloning however i...
After I create a project, I would expect that I can navigate to the project and it would show me the backlog for the project. Instead when I do that, click on the project and click backlog, it ...
I'm trying to find a JIRA restful call that returns a list of the groups in JIRA (that is, in this JIRA instance). I'm expecting it to look something like "https://jira.oportun.com/rest/api/latest/g...
I'm not sure I should be asking questions here pertaining to add-ons, please let me know. I have created an issue in another project and linked it using the Bob Swift "Create On Transition" add-on b...
Dear all, I'm developing a javascript WebApp, which tries to create an issue on my JIRA cloud instance. I am getting following error. XMLHttpRequest cannot load https://XXXXXXXX.atlassian.net...
I just signed up for testing Jira. I am logged in as the administrator. I am trying to click on create a project and it is not working. No error displayed nothing happens. Is this broken?
I'd like to integrate build/test updates into the development panel of JIRA tickets. I haven't been able to find any documentation about that, can you link me to any information that might help?...
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